Social Service
Course Details
KTO KARATAY UNIVERSITY
İktisadi, İdari ve Sosyal Bilimler Fakültesi
Programme of Social Service
Course Details
İktisadi, İdari ve Sosyal Bilimler Fakültesi
Programme of Social Service
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03070002 | Social Work Management | 4 | Autumn | 7 | 3+0+0 | 5 | 5 |
| Course Type | Compulsory |
| Course Cycle | Bachelor's (First Cycle) (TQF-HE: Level 6 / QF-EHEA: Level 1 / EQF-LLL: Level 6) |
| Course Language | Turkish |
| Methods and Techniques | Anlatım, Soru-Cevap, Tartışma |
| Mode of Delivery | Face to Face |
| Prerequisites | Yoktur |
| Coordinator | - |
| Instructor(s) | Asst. Prof. Hamide SELÇUK |
| Instructor Assistant(s) | - |
Course Instructor(s)
| Name and Surname | Room | E-Mail Address | Internal | Meeting Hours |
|---|---|---|---|---|
| Asst. Prof. Hamide SELÇUK | C-212 | [email protected] | 7281 |
Course Content
The content of the course includes topics such as organization and management concepts and theories, basic characteristics and types of social work organizations, management principles and dimensions, organizational conflict and organizational change, adaptation of contemporary management approach to social work, social worker as a manager.
Objectives of the Course
This course is designed to provide students with an understanding of the functioning of social work organizations and what is required for effective social work management. Students are expected to understand the management issues in the field of social work properly.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | X |
| Specialization / Field Courses | |
| Support Courses | |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P2 | Has knowledge of contemporary management in human service organizations. | 5 |
| P4 | Professional Relationship and has the ability to communicate effectively. | 4 |
| P10 | Demonstrates ethical and professional behavior. | 5 |
| P9 | Works with colleagues and other professionals. | 4 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | Defines contemporary management concepts, principles and techniques. | P.2.1 | 1 |
| O2 | Explains the basic principles of quality management, agile management and sustainability approaches. | P.2.2 | 1 |
| O3 | Applies managerial duties in human services organisations using contemporary management techniques. | P.2.3 | 1 |
| O4 | Analyses quality management processes in humanitarian service organisations. | P.2.4 | 1 |
| O5 | Evaluates management practices in humanitarian service organisations in terms of effectiveness and efficiency from a social service perspective. | P.2.6 | 1 |
| O6 | Establishes and maintains professional relationships by using effective communication techniques in social service applications. | P.4.3 | 1 |
| O7 | Analyses communication problems that arise in professional relationships. | P.4.4 | 1 |
| O8 | Develops creative professional strategies to strengthen communication and relationship management. | P.4.5 | 1 |
| O9 | Explains the importance of interdisciplinary teamwork in social work practice. | P.9.2 | 1 |
| O10 | Plans and implements social service programmes in collaboration with colleagues and professionals from other disciplines. | P.9.3 | 1 |
| O11 | With professional leadership skills, analyses task distribution in teamwork and solves complex problems encountered. | P.9.4 | 1 |
| O12 | Critically evaluates internal team and interdisciplinary collaboration processes. | P.9.6 | 1 |
| O13 | Advocates for rights while adhering to ethical principles in social service practices and institutional policy implementation. | P.10.3 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | Meeting and discussing the framework of the course- Introduction to Social Work Management - The Concept of Organization |
| 2 | Management Theories - Classical, Neoclassical, Modern Management Theories |
| 3 | Organization and management theories -II |
| 4 | Duties and Functions of Management (Planning, Organizing) |
| 5 | Functions of Management (Directing and Control) |
| 6 | The Concept of Manager (Types and Skills) |
| 7 | Leadership Approaches - Social Worker as Manager |
| 8 | Midterm |
| 9 | Strategic Management in Social Work |
| 10 | Quality Management in Social Work |
| 11 | Public Relations Management in Social Work |
| 12 | Financial Management in Social Work |
| 13 | HRM in Social Work |
| 14 | Central Administration and Social Work - Local Government and Social Work |
Textbook or Material
| Resources | Sosyal Hizmet Yönetimi, Editörler : Prof.Dr. Nuray GÖKÇEK KARACA, Doç.Dr. Emre DEMİRCİ, Anadolu Üniversitesi Yayınları |
| Çetin, H. (2018) Sosyal Hizmet Yönetimi Bugünü ve Yarını. Nika Yayınevi, Ankara. |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Practice | - | - |
| Field Study | - | - |
| Course Specific Internship (If Any) | - | - |
| Homework | - | - |
| Presentation | - | - |
| Projects | - | - |
| Quiz | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 14 | 3 | 42 |
| Midterms | 1 | 25 | 25 |
| Quiz | 0 | 0 | 0 |
| Homework | 1 | 11 | 11 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 0 | 0 | 0 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 30 | 30 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 150 | ||
| Total Work Load / 30 | 5 | ||
| Course ECTS Credits: | 5 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P2 | P4 | P9 | P10 |
|---|---|---|---|---|---|
| O1 | Defines contemporary management concepts, principles and techniques. | 5 | - | - | - |
| O2 | Explains the basic principles of quality management, agile management and sustainability approaches. | 5 | - | - | - |
| O3 | Applies managerial duties in human services organisations using contemporary management techniques. | 4 | - | - | - |
| O4 | Analyses quality management processes in humanitarian service organisations. | 5 | - | - | - |
| O5 | Evaluates management practices in humanitarian service organisations in terms of effectiveness and efficiency from a social service perspective. | 5 | - | - | - |
| O6 | Establishes and maintains professional relationships by using effective communication techniques in social service applications. | - | 4 | - | - |
| O7 | Analyses communication problems that arise in professional relationships. | - | 4 | - | - |
| O8 | Develops creative professional strategies to strengthen communication and relationship management. | - | 4 | - | - |
| O9 | Explains the importance of interdisciplinary teamwork in social work practice. | - | - | 4 | - |
| O10 | Plans and implements social service programmes in collaboration with colleagues and professionals from other disciplines. | - | - | 3 | - |
| O11 | With professional leadership skills, analyses task distribution in teamwork and solves complex problems encountered. | - | - | 4 | - |
| O12 | Critically evaluates internal team and interdisciplinary collaboration processes. | - | - | 5 | - |
| O13 | Advocates for rights while adhering to ethical principles in social service practices and institutional policy implementation. | - | - | - | 5 |