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Social Service

Programme Qualifications
Programme Educational Objectives (PEOs) are the those describing what the graduates are expected to attain or achieve in their academic and/or professional life after a few years of graduation. In this context, Programme Educational Objectives defined for this programme are as follows:

(Please click on the buttons below to reach the PLOs as “Conjoined” or as “Classified” under the “Knowledge”, “Skills” and “Competencies”.)
(Below, PLOs are shown as key and sub- learning outcomes.)
(In order to see the Sub-Programme Learning Outcomes (SPLOs) affiliated to Key Programme Learning Outcomes (KPLOs), please press + sign.)
P1) Has knowledge of sociocultural environment and human behavior.
P.1.1) Defines the concepts of sociocultural environment, human behaviour and cultural competence.
P.1.2) Explains the importance of the relationship between humans and their social environment at the individual and societal levels.
P.1.3) Uses the "individual within their environment"approach in social work practice.
P.1.4) Analyses the effects of sociocultural values on human behaviour and individual-society relations.
P.1.5) Designs unique social service intervention plans taking into account the social environment and cultural diversity.
P.1.6) Critically evaluates the effectiveness of social service interventions targeting different sociocultural structures.
P2) Has knowledge of contemporary management in human service organizations.
P.2.1) Defines contemporary management concepts, principles and techniques.
P.2.2) Explains the basic principles of quality management, agile management and sustainability approaches.
P.2.3) Applies managerial duties in human services organisations using contemporary management techniques.
P.2.4) Analyses quality management processes in humanitarian service organisations.
P.2.5) Designs original projects focused on social responsibility and sustainability.
P.2.6) Evaluates management practices in humanitarian service organisations in terms of effectiveness and efficiency from a social service perspective.
P3) Has knowledge of difference and diversity for social work practice.
P.3.1) Defines the concepts of difference, diversity, cultural competence and intercultural communication.
P.3.2) Explains the contribution of social services to social integration and a culture of shared living.
P.3.3) Conducts inclusive social service interventions without discrimination against applicants from different socio-cultural backgrounds.
P.3.4) Analyses the effects of cultural differences on power balances and access to services in social service applications.
P.3.5) Designs unique social service applications based on cultural diversity, inclusiveness and the principle of equality.
P.3.6) Evaluates social service practices at the individual, family, group, community, and societal levels using an anti-oppression and anti-discrimination social service approach.
P4) Professional Relationship and has the ability to communicate effectively.
P.4.1) Defines the basic concepts of effective communication processes and professional relationships.
P.4.2) Explains the importance of communication in establishing and maintaining professional relationships.
P.4.3) Establishes and maintains professional relationships by using effective communication techniques in social service applications.
P.4.4) Analyses communication problems that arise in professional relationships.
P.4.5) Develops creative professional strategies to strengthen communication and relationship management.
P.4.6) Evaluates professional communication processes and established relationships in terms of effectiveness and social service ethics.
P5) Has the ability to think critically.
P.5.1) Defines the concepts of critical thinking, social welfare and environmental justice.
P.5.2) Explains the importance of critical thinking in social work practice.
P.5.3) Makes decisions using critical thinking skills in professional practice.
P.5.4) Analyses application and problem areas using an evidence-based perspective and critical thinking skills.
P.5.5) Develops new social service intervention strategies and policy recommendations from a critical perspective.
P.5.6) Evaluates social service practices in the field from a critical thinking perspective.
P6) Has the ability to conduct scientific research specific to the field.
P.6.1) Defines the basic concepts and methods used in social work research.
P.6.2) Explains how social work research contributes to practice, policy, and programmes.
P.6.3) Conducts scientific research using quantitative, qualitative and mixed methods in the field of social services.
P.6.4) Analyses the methodological adequacy and validity of a study's findings.
P.6.5) Prepares a scientific report using the research data obtained.
P.6.6) Critically evaluates social work literature and research findings.
P7) Has the ability to use innovations in information and technology for individual and professional development.
P.7.1) Defines information technologies used in social services.
P.7.2) Explains the ethical and legal dimensions of digital technology use.
P.7.3) It adapts to the latest technologies used in care, protection, counselling and rehabilitation services.
P.7.4) Monitors and analyses the development of information technologies in the field of social services.
P.7.5) Uses information technology to plan personal and professional goals.
P.7.6) Evaluates the use of information technologies in the field of social services from a critical perspective and transforms appropriate information into practice.
P8) Has the ability to observe human rights and social justice in practice.
P.8.1) It defines the concepts of democracy, human rights and social justice.
P.8.2) Explains the role of human rights and social justice principles in social work practice.
P.8.3) It integrates a rights-based approach into social service practices at the individual, family, group, community and societal levels.
P.8.4) Analyses structural factors that create inequality in access to resources in society.
P.8.5) Designs intervention strategies based on social, economic and environmental justice.
P.8.6) Critically evaluates social service practices in line with human rights and social justice principles.
P9) Works with colleagues and other professionals.
P.9.1) Defines the duties and responsibilities of colleagues and professionals from other disciplines.
P.9.2) Explains the importance of interdisciplinary teamwork in social work practice.
P.9.3) Plans and implements social service programmes in collaboration with colleagues and professionals from other disciplines.
P.9.4) With professional leadership skills, analyses task distribution in teamwork and solves complex problems encountered.
P.9.5) Designs interdisciplinary joint service models and intervention plans while maintaining professional boundaries.
P.9.6) Critically evaluates internal team and interdisciplinary collaboration processes.
P10) Demonstrates ethical and professional behavior.
P.10.1) Defines ethical concepts, principles, and terminology specific to the social work profession.
P.10.2) Explains how ethical principles and values guide professional practice.
P.10.3) Advocates for rights while adhering to ethical principles in social service practices and institutional policy implementation.
P.10.4) Analyses personal and professional value conflicts and develops solutions.
P.10.5) Designs situation-specific intervention plans based on ethical principles.
P.10.6) Makes decisions by critically evaluating ethical dilemmas in professional practice.
P11) Follows social policies.
P.11.1) Defines the historical, cultural, economic and environmental factors that influence social policies.
P.11.2) Explains the impact of current social policies in their implementation environments.
P.11.3) Acts in accordance with social policies in social service applications and actively participates in the process.
P.11.4) Analyses the impact of current social policies on various groups.
P.11.5) It participates in decision-making processes by developing policy, plan and programme proposals for the social services sector based on scientific knowledge.
P.11.6) Critically evaluates the impact of social policies on service delivery and access.
P12) Performs social work interventions at the individual, family, group, organization and community level.
P.12.1) Defines the basic concepts related to social work intervention at the individual, family, group, organisation and community levels.
P.12.2) Explains the problems of the applicant system in relation to their social environment.
P.12.3) Demonstrates the ability to initiate, implement and record the process at the micro, mezzo and macro levels by communicating with the applicant system.
P.12.4) Analyses existing resources in line with the applicant's needs and establishes appropriate connections.
P.12.5) Develops and implements an intervention plan in collaboration with the referral system.
P.12.6) Systematically evaluates the effectiveness of social service interventions and concludes the process.
P13) To be able to express by establishing a connection between at least two different courses outside the field that contribute to the general culture of the individual.
P.13.1) To be able to find the difference between different disciplines.
P.13.2) To be able to interpret the concept of lifelong learning.
P.13.3) Between national and international values in art and design to be able to make comparisons.
P.13.4) To be able to organize collaboration with different disciplines.
P.13.5) To be able to explain the issues related to lifelong learning.
P.13.6) To be able to design innovative applications of current approaches.
P14) Uses a foreign language at the general level A1-A1+ of the European Language Portfolio.
P.14.1) To be able to use basic expressions at a simple level for everyday life.
P.14.2) To be able to comprehend frequently used expressions and sentences in listening and reading texts
P.14.3) To be able to introduce oneself in social environments, to ask and answer questions about personal information.
P.14.4) To be able to express his/her own past, his/her immediate environment and events at a basic level in written and oral form.
P.14.5) To be able to fill out simple forms encountered in daily life, to create short and simple notes.
P.14.6) To be able to read short and simple texts, to comprehend simple content in written texts such as advertisements and posters.
P15) To be able to explain the process from the Ottoman Empire to the Republic of Turkey in general terms and to determine its position in world history.
P.15.1) To be able to express the political and social structure of the Ottoman Empire.
P.15.2) To be able to explain the motivational elements of the National Struggle period.
P.15.3) To be able to convey the founding process of the Republic of Turkey with different perspectives.
P.15.4) To be able to understand the basic motives of Turkey's political, socio-cultural and socio-economic structure.
P.15.5) To be able to present a broad perspective by analyzing Turkey's establishment process and its position in world history.
P.15.6) To be able to summarize the historical and social effects of Turkey's establishment process and location.
P16) To recognize the civilization to which our nation belongs and to be able to act with professional ethics and to have a sense of social responsibility.
P.16.1) To be able to have the basic principles of professional ethics and social responsibility
P.16.2) To be able to reflect the importance of professional ethics and social responsibility in life
P.16.3) To be able to act in accordance with the principles of professional ethics and social responsibility in working life
P.16.4) To be able to carefully examine the concept of professional ethics and social responsibility in the field.
P.16.5) To be able to produce strategies suitable for professional ethics for the problems they will encounter
P.16.6) To be able to evaluate the effects and consequences of social responsibility with a morality that does not surrender to things
P17) To be competent in the determination and elimination of expression disorders that may occur in written and oral expression forms of Turkish language and the production of correct sentences and meaningful speech texts and scientific research methods.
P.17.1) To be able to explain the meaning and expression disorders
P.17.2) To be able to distinguish spelling rules, punctuation marks and verbal expression problems
P.17.3) To be able to make original examples of correct and meaningful topics in language by eliminating the problems of pronunciation and pronunciation
P.17.4) To be able to classify spelling and punctuation marks in Turkish language
P.17.5) To be able to correctly categorize spelling and punctuation marks in written, oral and argumentative expression types of Turkish language
P.17.6) To be able to have knowledge about scientific research methods (selecting the topic, limiting and scanning the relevant sources), to have an idea about the writing of research results and to choose the right source
P18) Selects and uses appropriate methods and tools with information about occupational health and safety in solving the problems encountered to create a healthy and safe working environment.
P.18.1) To be able to explain the concept of occupational health and safety as a whole
P.18.2) To be able to comprehend the interactions between work and human health
P.18.3) To be able to define workplace environment factors in work and health relations
P.18.4) Knowing what work-related diseases are, how they occur and their effects
P.18.5) To be able to explain the measures to be taken to prevent work-related diseases and occupational diseases
P.18.6) To be able to explain the precautions to be taken by identifying and analyzing the risk factors in the working environment
P.18.7) To be able to comprehend accident occurrence theories and explain risk assessment standards
P.18.8) To know the legislation and legal responsibilities related to occupational health and safety
P19) To enable students to gain competence in solving problems encountered in their academic and professional lives by using information technologies effectively and efficiently.
P.19.1) To be able to define the basic concepts of information technologies and computer systems and explain the relationships between these concepts.
P.19.2) Ability to use basic software applications (e.g. presentation software, etc.) effectively and to prepare professional documents with these tools.
P.19.3) Develop the ability to search for information, access information and share information securely by using internet and web technologies
P.19.4) To be aware of data security, ethics and privacy issues and to be able to apply these principles.
P.19.5) To be able to write simple programs by comprehending computer programming and algorithm logic at a basic level.
P.19.6) Understand the applications of information technologies in different disciplines and evaluate the potential impact of these technologies.
(Below, Programme Learning Outcomes are shown as classified according to the same classification used for the Turkish Qualifications Framework (TQF-HE); that is knowledge, skills and competencies.)
(In order to see the Sub-Programme Learning Outcomes (SPLOs) affiliated to Key Programme Learning Outcomes (KPLOs), please press + sign.)
Knowledge (Described as Theoritical and/or Factual Knowledge.)
P1) Has knowledge of sociocultural environment and human behavior.
P.1.1) Defines the concepts of sociocultural environment, human behaviour and cultural competence.
P.1.2) Explains the importance of the relationship between humans and their social environment at the individual and societal levels.
P.1.3) Uses the "individual within their environment"approach in social work practice.
P.1.4) Analyses the effects of sociocultural values on human behaviour and individual-society relations.
P.1.5) Designs unique social service intervention plans taking into account the social environment and cultural diversity.
P.1.6) Critically evaluates the effectiveness of social service interventions targeting different sociocultural structures.
P2) Has knowledge of contemporary management in human service organizations.
P.2.1) Defines contemporary management concepts, principles and techniques.
P.2.2) Explains the basic principles of quality management, agile management and sustainability approaches.
P.2.3) Applies managerial duties in human services organisations using contemporary management techniques.
P.2.4) Analyses quality management processes in humanitarian service organisations.
P.2.5) Designs original projects focused on social responsibility and sustainability.
P.2.6) Evaluates management practices in humanitarian service organisations in terms of effectiveness and efficiency from a social service perspective.
P3) Has knowledge of difference and diversity for social work practice.
P.3.1) Defines the concepts of difference, diversity, cultural competence and intercultural communication.
P.3.2) Explains the contribution of social services to social integration and a culture of shared living.
P.3.3) Conducts inclusive social service interventions without discrimination against applicants from different socio-cultural backgrounds.
P.3.4) Analyses the effects of cultural differences on power balances and access to services in social service applications.
P.3.5) Designs unique social service applications based on cultural diversity, inclusiveness and the principle of equality.
P.3.6) Evaluates social service practices at the individual, family, group, community, and societal levels using an anti-oppression and anti-discrimination social service approach.
P13) To be able to express by establishing a connection between at least two different courses outside the field that contribute to the general culture of the individual.
P.13.1) To be able to find the difference between different disciplines.
P.13.2) To be able to interpret the concept of lifelong learning.
P.13.3) Between national and international values in art and design to be able to make comparisons.
P.13.4) To be able to organize collaboration with different disciplines.
P.13.5) To be able to explain the issues related to lifelong learning.
P.13.6) To be able to design innovative applications of current approaches.
P17) To be competent in the determination and elimination of expression disorders that may occur in written and oral expression forms of Turkish language and the production of correct sentences and meaningful speech texts and scientific research methods.
P.17.1) To be able to explain the meaning and expression disorders
P.17.2) To be able to distinguish spelling rules, punctuation marks and verbal expression problems
P.17.3) To be able to make original examples of correct and meaningful topics in language by eliminating the problems of pronunciation and pronunciation
P.17.4) To be able to classify spelling and punctuation marks in Turkish language
P.17.5) To be able to correctly categorize spelling and punctuation marks in written, oral and argumentative expression types of Turkish language
P.17.6) To be able to have knowledge about scientific research methods (selecting the topic, limiting and scanning the relevant sources), to have an idea about the writing of research results and to choose the right source
P18) Selects and uses appropriate methods and tools with information about occupational health and safety in solving the problems encountered to create a healthy and safe working environment.
P.18.1) To be able to explain the concept of occupational health and safety as a whole
P.18.2) To be able to comprehend the interactions between work and human health
P.18.3) To be able to define workplace environment factors in work and health relations
P.18.4) Knowing what work-related diseases are, how they occur and their effects
P.18.5) To be able to explain the measures to be taken to prevent work-related diseases and occupational diseases
P.18.6) To be able to explain the precautions to be taken by identifying and analyzing the risk factors in the working environment
P.18.7) To be able to comprehend accident occurrence theories and explain risk assessment standards
P.18.8) To know the legislation and legal responsibilities related to occupational health and safety
P19) To enable students to gain competence in solving problems encountered in their academic and professional lives by using information technologies effectively and efficiently.
P.19.1) To be able to define the basic concepts of information technologies and computer systems and explain the relationships between these concepts.
P.19.2) Ability to use basic software applications (e.g. presentation software, etc.) effectively and to prepare professional documents with these tools.
P.19.3) Develop the ability to search for information, access information and share information securely by using internet and web technologies
P.19.4) To be aware of data security, ethics and privacy issues and to be able to apply these principles.
P.19.5) To be able to write simple programs by comprehending computer programming and algorithm logic at a basic level.
P.19.6) Understand the applications of information technologies in different disciplines and evaluate the potential impact of these technologies.
Skills (Describe as Cognitive and/or Practical Skills.)
P4) Professional Relationship and has the ability to communicate effectively.
P.4.1) Defines the basic concepts of effective communication processes and professional relationships.
P.4.2) Explains the importance of communication in establishing and maintaining professional relationships.
P.4.3) Establishes and maintains professional relationships by using effective communication techniques in social service applications.
P.4.4) Analyses communication problems that arise in professional relationships.
P.4.5) Develops creative professional strategies to strengthen communication and relationship management.
P.4.6) Evaluates professional communication processes and established relationships in terms of effectiveness and social service ethics.
P5) Has the ability to think critically.
P.5.1) Defines the concepts of critical thinking, social welfare and environmental justice.
P.5.2) Explains the importance of critical thinking in social work practice.
P.5.3) Makes decisions using critical thinking skills in professional practice.
P.5.4) Analyses application and problem areas using an evidence-based perspective and critical thinking skills.
P.5.5) Develops new social service intervention strategies and policy recommendations from a critical perspective.
P.5.6) Evaluates social service practices in the field from a critical thinking perspective.
P6) Has the ability to conduct scientific research specific to the field.
P.6.1) Defines the basic concepts and methods used in social work research.
P.6.2) Explains how social work research contributes to practice, policy, and programmes.
P.6.3) Conducts scientific research using quantitative, qualitative and mixed methods in the field of social services.
P.6.4) Analyses the methodological adequacy and validity of a study's findings.
P.6.5) Prepares a scientific report using the research data obtained.
P.6.6) Critically evaluates social work literature and research findings.
P7) Has the ability to use innovations in information and technology for individual and professional development.
P.7.1) Defines information technologies used in social services.
P.7.2) Explains the ethical and legal dimensions of digital technology use.
P.7.3) It adapts to the latest technologies used in care, protection, counselling and rehabilitation services.
P.7.4) Monitors and analyses the development of information technologies in the field of social services.
P.7.5) Uses information technology to plan personal and professional goals.
P.7.6) Evaluates the use of information technologies in the field of social services from a critical perspective and transforms appropriate information into practice.
P8) Has the ability to observe human rights and social justice in practice.
P.8.1) It defines the concepts of democracy, human rights and social justice.
P.8.2) Explains the role of human rights and social justice principles in social work practice.
P.8.3) It integrates a rights-based approach into social service practices at the individual, family, group, community and societal levels.
P.8.4) Analyses structural factors that create inequality in access to resources in society.
P.8.5) Designs intervention strategies based on social, economic and environmental justice.
P.8.6) Critically evaluates social service practices in line with human rights and social justice principles.
P14) Uses a foreign language at the general level A1-A1+ of the European Language Portfolio.
P.14.1) To be able to use basic expressions at a simple level for everyday life.
P.14.2) To be able to comprehend frequently used expressions and sentences in listening and reading texts
P.14.3) To be able to introduce oneself in social environments, to ask and answer questions about personal information.
P.14.4) To be able to express his/her own past, his/her immediate environment and events at a basic level in written and oral form.
P.14.5) To be able to fill out simple forms encountered in daily life, to create short and simple notes.
P.14.6) To be able to read short and simple texts, to comprehend simple content in written texts such as advertisements and posters.
P15) To be able to explain the process from the Ottoman Empire to the Republic of Turkey in general terms and to determine its position in world history.
P.15.1) To be able to express the political and social structure of the Ottoman Empire.
P.15.2) To be able to explain the motivational elements of the National Struggle period.
P.15.3) To be able to convey the founding process of the Republic of Turkey with different perspectives.
P.15.4) To be able to understand the basic motives of Turkey's political, socio-cultural and socio-economic structure.
P.15.5) To be able to present a broad perspective by analyzing Turkey's establishment process and its position in world history.
P.15.6) To be able to summarize the historical and social effects of Turkey's establishment process and location.
P16) To recognize the civilization to which our nation belongs and to be able to act with professional ethics and to have a sense of social responsibility.
P.16.1) To be able to have the basic principles of professional ethics and social responsibility
P.16.2) To be able to reflect the importance of professional ethics and social responsibility in life
P.16.3) To be able to act in accordance with the principles of professional ethics and social responsibility in working life
P.16.4) To be able to carefully examine the concept of professional ethics and social responsibility in the field.
P.16.5) To be able to produce strategies suitable for professional ethics for the problems they will encounter
P.16.6) To be able to evaluate the effects and consequences of social responsibility with a morality that does not surrender to things
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
P9) Works with colleagues and other professionals.
P.9.1) Defines the duties and responsibilities of colleagues and professionals from other disciplines.
P.9.2) Explains the importance of interdisciplinary teamwork in social work practice.
P.9.3) Plans and implements social service programmes in collaboration with colleagues and professionals from other disciplines.
P.9.4) With professional leadership skills, analyses task distribution in teamwork and solves complex problems encountered.
P.9.5) Designs interdisciplinary joint service models and intervention plans while maintaining professional boundaries.
P.9.6) Critically evaluates internal team and interdisciplinary collaboration processes.
P10) Demonstrates ethical and professional behavior.
P.10.1) Defines ethical concepts, principles, and terminology specific to the social work profession.
P.10.2) Explains how ethical principles and values guide professional practice.
P.10.3) Advocates for rights while adhering to ethical principles in social service practices and institutional policy implementation.
P.10.4) Analyses personal and professional value conflicts and develops solutions.
P.10.5) Designs situation-specific intervention plans based on ethical principles.
P.10.6) Makes decisions by critically evaluating ethical dilemmas in professional practice.
P11) Follows social policies.
P.11.1) Defines the historical, cultural, economic and environmental factors that influence social policies.
P.11.2) Explains the impact of current social policies in their implementation environments.
P.11.3) Acts in accordance with social policies in social service applications and actively participates in the process.
P.11.4) Analyses the impact of current social policies on various groups.
P.11.5) It participates in decision-making processes by developing policy, plan and programme proposals for the social services sector based on scientific knowledge.
P.11.6) Critically evaluates the impact of social policies on service delivery and access.
P12) Performs social work interventions at the individual, family, group, organization and community level.
P.12.1) Defines the basic concepts related to social work intervention at the individual, family, group, organisation and community levels.
P.12.2) Explains the problems of the applicant system in relation to their social environment.
P.12.3) Demonstrates the ability to initiate, implement and record the process at the micro, mezzo and macro levels by communicating with the applicant system.
P.12.4) Analyses existing resources in line with the applicant's needs and establishes appropriate connections.
P.12.5) Develops and implements an intervention plan in collaboration with the referral system.
P.12.6) Systematically evaluates the effectiveness of social service interventions and concludes the process.