Social Services Master With Thesis
Course Details
KTO KARATAY UNIVERSITY
Graduate Education Institute
Programme of Social Services Master With Thesis
Course Details
Graduate Education Institute
Programme of Social Services Master With Thesis
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 83811120 | Human Resources and Total Quality in Social Services | 1 | Autumn | 1 | 3+0+0 | 7 | 7 |
| Course Type | Elective |
| Course Cycle | - |
| Course Language | Turkish |
| Methods and Techniques | - |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | Assoc. Prof. Demet AKARÇAY ULUTAŞ |
| Instructor(s) | - |
| Instructor Assistant(s) | - |
Course Content
Concept of human resources Classification of human resources Characteristics of human resources Human resources management Basic functions of human resources management in social service organizations The relationship between human resources management and total quality management in social work Midterm exam Definition of quality as a concept Total quality concept Total quality management and service Characteristics of total quality management Total Important functions of human resources management in terms of quality management (I) Important functions of human resources management in terms of total quality management (II) Benefits of human resources Resources and total quality management for social service organizations Benefits of human resources and total quality management for social service organizations Final exam
Objectives of the Course
The aim of this course is to provide social workers with the knowledge and skills to manage human resources successfully and to adopt an efficient and satisfactory service approach in social work practices.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | |
| Support Courses | X |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P3 | Behaving according to ethical obligations and managing complex ethical issues | 3 |
| P7 | Defending and promoting human rights and social and economic justice | 5 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | Evaluate their professional practice on the basis of human rights, social and economic justice concepts. | P.7.4 | 1 |
| O2 | Plans institutional services for applicants and develops new programs. | P.9.1 | 1 |
| O3 | Evaluates how social welfare policies affect the provision of social services. | P.9.3 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | Human resources concept |
| 2 | Classification of human resources |
| 3 | Characteristics of human resources |
| 4 | Human Resources Management |
| 5 | Basic functions of human resources management in social service organizations |
| 6 | The relationship between human resources management and total quality management in social work |
| 7 | Definition of quality as a concept |
| 8 | midterm exam |
| 9 | Total quality understanding |
| 10 | Total quality management and service |
| 11 | Features of total quality management |
| 12 | Important functions of human resources management in terms of total quality management (I) |
| 13 | Benefits of human resources and total quality management to social service organizations |
| 14 | Benefits of human resources and total quality management to social service organizations |
Textbook or Material
| Resources | Martin, L.,1993.İnsana Hizmet Organizasyonlarında Toplam Kalite Yönetimi. Sage Pub., ABD |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Homework | - | - |
| Presentation | - | - |
| Seminar | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 3 | 14 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 3 | 14 | 42 |
| Midterms | 1 | 14 | 14 |
| Quiz | 0 | 0 | 0 |
| Homework | 2 | 18 | 36 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 2 | 19 | 38 |
| Fieldwork | 2 | 10 | 20 |
| Final Exam | 1 | 20 | 20 |
| Other | 1 | 13 | 13 |
| Total Work Load: | 225 | ||
| Total Work Load / 30 | 7,50 | ||
| Course ECTS Credits: | 8 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P7 | P9 |
|---|---|---|---|
| O1 | Evaluate their professional practice on the basis of human rights, social and economic justice concepts. | 5 | - |
| O2 | Plans institutional services for applicants and develops new programs. | - | 4 |
| O3 | Evaluates how social welfare policies affect the provision of social services. | - | - |