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Course Details
KTO KARATAY UNIVERSITY
Vocational School of Medical Services
Programme of Optician
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
99401027 Quality and Accreditation in Health 1 Autumn 1 2+0+0 3 3
Course Type Elective
Course Cycle Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language Turkish
Methods and Techniques Anlatım, Soru-cevap, Tartışma yöntemi.
Mode of Delivery Face to Face
Prerequisites -
Coordinator -
Instructor(s) Lect. Şeyma KAHVECİ
Instructor Assistant(s) -
Course Instructor(s)
Name and Surname Room E-Mail Address Internal Meeting Hours
Lect. Şeyma KAHVECİ B-Z26 [email protected] 7956 Tuesday
09:00-11:00
Course Content
A Theoretical Perspective on Quality, Historical Development of Quality in Health Services, Service Quality and Total Quality Management in Healthcare Institutions, Patient Satisfaction in Healthcare Institutions, Measuring Quality in Health Services, Tools Used in Quality Improvement, Some Management Used in Quality Improvement Concepts, Accreditation in Health Care, Certification and Quality Awards, Patient Safety
Objectives of the Course
The aim of this course is to provide the student with skills related to quality, standards, patient safety in the business life and to learn about total quality management and its elements.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses
Transferable Skills Courses
Humanities, Communication and Management Skills Courses X
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P14 The individual has the ability to use the information he/she obtains from different disciplines in a personal way, in line with his/her interests and abilities. 5
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 Being able to make sense of the information obtained from different disciplines in line with the individual's interests and abilities. P.14.1 1
O2 Being able to explain the information an individual will obtain from different disciplines in line with their interests and abilities. P.14.2 1
O3 The ability of the individual to use the knowledge obtained from different disciplines in his/her own field, in line with his/her interests and abilities. P.14.3 1
O4 Ability to analyze application results using information obtained from different disciplines in line with the individual's interests and abilities. P.14.4 1
O5 The ability to create a new structure by combining the information obtained from different disciplines and the information in one's own field, in line with the individual's interests and abilities. P.14.5 1
O6 Being able to evaluate the information an individual will obtain from different disciplines in line with their interests and abilities. P.14.6 1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 A Theoretical Perspective on Quality
2 Historical Development of Quality in Health Services
3 Service Quality in Healthcare Institutions
4 Total quality Management
5 Patient Satisfaction in Healthcare Institutions
6 Measuring Quality in Health Care
7 Tools Used in Quality Improvement
8 Ara sınav
9 Some Management Used in Quality Improvement Concepts
10 Accreditation in Health Care
11 Quality Certification
12 Quality Awards
13 Patient and Employee Safety
14 Quality Standards in Health
15 Quality Standards in Health
Textbook or Material
Resources Beylik, U., Avcı, K. (2019) Quality Management and Accreditation in Health. Gazi Publishing House, Ankara.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 2 28
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 14 2 28
Midterms 1 10 10
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 15 15
Other 0 0 0
Total Work Load: 81
Total Work Load / 30 2,70
Course ECTS Credits: 3
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P14
O1 Being able to make sense of the information obtained from different disciplines in line with the individual's interests and abilities. 5
O2 Being able to explain the information an individual will obtain from different disciplines in line with their interests and abilities. 5
O3 The ability of the individual to use the knowledge obtained from different disciplines in his/her own field, in line with his/her interests and abilities. 5
O4 Ability to analyze application results using information obtained from different disciplines in line with the individual's interests and abilities. 5
O5 The ability to create a new structure by combining the information obtained from different disciplines and the information in one's own field, in line with the individual's interests and abilities. 5
O6 Being able to evaluate the information an individual will obtain from different disciplines in line with their interests and abilities. 5