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Course Details
KTO KARATAY UNIVERSITY
Vocational School of Medical Services
Programme of Dialysis
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
99401027 Quality and Accreditation in Health 1 Autumn 1 2+0+0 3 3
Course Type Elective
Course Cycle Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language Turkish
Methods and Techniques Anlatım, Soru-cevap, Tartışma yöntemi.
Mode of Delivery Face to Face
Prerequisites yok
Coordinator -
Instructor(s) Asst. Prof. Halil TÜRKTEMİZ
Instructor Assistant(s) -
Course Instructor(s)
Name and Surname Room E-Mail Address Internal Meeting Hours
Asst. Prof. Halil TÜRKTEMİZ B-132 [email protected] 7496 Monday
14:00-15:00
Course Content
Kaliteye Teorik Bir Bakış, Sağlık Hizmetlerinde Kalite'nin Tarihsel Gelişimi, Sağlık Kurumlarında Hizmet Kalitesi ve Toplam Kalite Yönetimi, Sağlık Kurumlarında Hasta Memnuniyeti, Sağlık Hizmetlerinde Kalitenin Ölçülmesi, Kalite İyileştirmede Kullanılan Araçlar, Kalite İyileştirmede Kullanılan Bazı Yönetim Kavramları, Sağlık Hizmetlerinde Akreditasyon, Belgelendirme ve Kalite Ödülleri, Hasta Güvenliği
Objectives of the Course
The aim of this course is to provide the student with skills related to quality, standards, patient safety in the business life and to learn about total quality management and its elements.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses X
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P11 Organizes the activities related to the field of health and the technology used in health in line with the awareness of quality and accreditation in health institutions, social justice, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health. 5
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 To be able to learn about the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health P.11.1 1
O2 To be able to understand the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues. P.11.2 1
O3 To be able to integrate the activities related to the field of health and the technology used in health with quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues P.11.3 1
O4 To be able to analyze the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues P.11.4 1
O5 To be able to develop strategies on activities related to the field of health and technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health P.11.5 1
O6 To be able to criticize the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues from different perspectives P.11.6 1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 A Theoretical Perspective on Quality
2 Historical Development of Quality in Health Services
3 Service Quality in Healthcare Institutions
4 Total quality Management
5 Patient Satisfaction in Healthcare Institutions
6 Measuring Quality in Health Care
7 Tools Used in Quality Improvement
8 Ara sınav
9 Some Management Used in Quality Improvement Concepts
10 Accreditation in Health Care
11 Quality Certification
12 Quality Awards
13 Patient and Employee Safety
14 Quality Standards in Health
15 Quality Standards in Health
Textbook or Material
Resources Beylik, U., Avcı, K. (2019) Quality Management and Accreditation in Health. Gazi Publishing House, Ankara.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 2 28
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 14 2 28
Midterms 1 14 14
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 20 20
Other 0 0 0
Total Work Load: 90
Total Work Load / 30 3
Course ECTS Credits: 3
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P11
O1 To be able to learn about the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health 5
O2 To be able to understand the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues. 5
O3 To be able to integrate the activities related to the field of health and the technology used in health with quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues 5
O4 To be able to analyze the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues 5
O5 To be able to develop strategies on activities related to the field of health and technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health 5
O6 To be able to criticize the activities related to the field of health and the technology used in health, quality and accreditation in health institutions, health protection and promotion, quality culture and protection of cultural values, environmental protection, occupational health and safety, family and community health issues from different perspectives 5