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Course Details
KTO KARATAY UNIVERSITY
İktisadi, İdari ve Sosyal Bilimler Fakültesi
Programme of International Trade and Logistics (English)
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
04941002 Consumer Behavior 2 Spring 4 3+0+0 5 5
Course Type Elective
Course Cycle Bachelor's (First Cycle) (TQF-HE: Level 6 / QF-EHEA: Level 1 / EQF-LLL: Level 6)
Course Language English
Methods and Techniques -
Mode of Delivery Face to Face
Prerequisites -
Coordinator Asst. Prof. Ufuk AY
Instructor(s) Asst. Prof. Ufuk AY
Instructor Assistant(s) -
Course Content
Bu dersin içeriğini öğrenciler tüketici satın alma davranışını etkileyen ekonomik, demografik, teknolojik, psikolojik, sosyo-kültürel, politik ve kişisel faktörler oluşturmaktadır.
Objectives of the Course
The aim of this course is to equip students with the knowledge and skills necessary to understand and analyze consumer behavior, thereby enabling them to develop more effective marketing strategies.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P14 To be able to have strategic management skills to make suggestions on issues such as goals, objectives, mission, vision, target market, positioning, business portfolio design, market and marketing performance measurement related to the organization and to make medium and long-term plans related to these suggestions. 3
P13 Being aware of the global and local economic, social, legal and environmental consequences of field practices and the responsibilities that these consequences impose on oneself and other actors in the field. 1
P12 To be able to act with moral values and professional responsibility. 1
P11 To be able to provide the necessary technical and social communication in Turkish and English with individual and institutional actors involved in international trade and logistics processes. 1
P10 To follow the developments in the field of international trade and logistics in Turkish and English. 1
P9 To be able to have the competence to conduct market and marketing research. 1
P8 To be able to access different information sources and make quantitative and qualitative analyzes by using software related to the field of international trade and logistics. 1
P7 To be able to follow the theoretical and practical developments in issues related to International Trade and Logistics and to update their knowledge and skills in these matters. 1
P6 To be able to plan and manage individual studies related to International Trade and Logistics and to take responsibility in group studies. 1
P5 Ability to work in coordination with different disciplines and cultures. 1
P4 Monitor and evaluate the micro and macro actors involved in International Trade and Logistics processes, their activities, and their relationships and interactions with each other and with actors in other systems. 3
P3 To be able to make evaluations and express opinions on economic, administrative, financial and commercial issues. 1
P2 To be able to conduct scientific research in the field of International Trade and Logistics, including problem identification, data collection, analysis and reporting processes, and to be able to transfer the findings in written and oral form. 1
P1 To have current, theoretical and practical knowledge about International Trade and Logistics and to be able to use them in academic and professional contexts. 1
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 Students will be able to identify the economic, demographic, technological, and socio-cultural factors that influence consumer behavior. P.14.7 1
O2 Students will be able to analyze how various cultural and social norms affect consumer behavior. P.14.8 1
O3 Students will be able to critically evaluate the impact of consumer behavior on social welfare. P.14.9 1
O4 Students will be able to explain the role of psychological and personal factors in the decision-making processes of industrial consumers. P.4.2 1
O5 Students will be able to analyze psychological and personal factors to understand industrial consumer behavior. P.4.3 1
O6 Students will be able to develop and propose effective marketing strategies for a specific consumer segment. P.4.4 1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 Introduction to Consumer Behavior
2 Decision-Making Behavior
3 Cultural Influences on the Consumer Decision-Making Process
4 Consumer and Social Welfare
5 Perception
6 Learning
7 Memory
8 Self Concept
9 Attitude
10 Persuasion
11 Group and Situational Influences on Consumer Behavior
12 Consumer Identity: Gender Roles
13 Consumer Identity: Social Class and Lifestyles
14 Consumer Behavior and Social Media
Textbook or Material
Resources Solomon, M. R. (2010). Consumer behaviour: A European perspective. Pearson education.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 3 14 42
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 3 14 42
Midterms 1 30 30
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 30 30
Other 0 0 0
Total Work Load: 144
Total Work Load / 30 4,80
Course ECTS Credits: 5
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P4 P14
O1 Students will be able to explain the role of psychological and personal factors in the decision-making processes of industrial consumers. 3 -
O2 Students will be able to analyze psychological and personal factors to understand industrial consumer behavior. 3 -
O3 Students will be able to develop and propose effective marketing strategies for a specific consumer segment. 3 -
O4 Students will be able to identify the economic, demographic, technological, and socio-cultural factors that influence consumer behavior. - 3
O5 Students will be able to analyze how various cultural and social norms affect consumer behavior. - 3
O6 Students will be able to critically evaluate the impact of consumer behavior on social welfare. - 3