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Course Details
KTO KARATAY UNIVERSITY
Vocational School of Medical Services
Programme of Medical Imaging Techniques
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
02921010 Healthcare Marketing 1 Spring 2 2+0+0 3 3
Course Type Elective
Course Cycle Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language Turkish
Methods and Techniques -
Mode of Delivery Face to Face
Prerequisites -
Coordinator -
Instructor(s) Asst. Prof. Halil TÜRKTEMİZ
Instructor Assistant(s) -
Course Instructor(s)
Name and Surname Room E-Mail Address Internal Meeting Hours
Asst. Prof. Halil TÜRKTEMİZ B-132 [email protected] 7496 Monday
14:00-15:00
Course Content
The content of the course consists of the basic elements of health services marketing, target elements and pricing strategies in health services.
Objectives of the Course
The aim of the course students; advantages of marketing activities in health institutions; formulation, implementation, evaluation and control of classical marketing mix elements in healthcare institutions; purchasing behavior and decision-making processes of health care buyers; the factors affecting the satisfaction of these consumers, the basic principles for the development of marketing communication strategies for improving corporate image for healthcare services.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P4 Has the awareness of lifelong learning by closely following technological developments in line with the individual's interests and abilities. 4
P5 Informs the parties in the field of health, communicates effectively with them, and conveys their thoughts and suggestions for solutions to problems in written and verbal form. 3
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 Ability to understand lifelong learning awareness by closely following technological developments. P.4.1 1
O2 Being able to grasp the awareness of lifelong learning by closely following technological developments. P.4.2 1
O3 Ability to apply lifelong learning awareness by closely following technological developments. P.4.3 1
O4 Ability to analyze lifelong learning awareness by closely following technological developments. P.4.4 1
O5 Ability to develop strategies that enrich lifelong learning awareness by closely following technological developments. P.4.5 1
O6 Ability to evaluate lifelong learning awareness by closely following technological developments. P.4.6 1
O7 Ability to analyze information from parties in the field of health. P.5.4 1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 Key elements of marketing in healthcare
2 Environmental factors affecting marketing activities in health services
3 Analyzing healthcare consumers market and purchasing behavior
4 Segmentation of health care buyers and target market selection
5 Positioning and differentiation of health services
6 Marketing Mix in Healthcare
7 Features of health services
8 Midterm
9 Quality in healthcare
10 Healthcare pricing strategies
11 Management of advertising, sales promotion, public relations and direct marketing practices in health institutions
12 Designing and managing distribution channels in healthcare institutions
13 Customer management and customer satisfaction for healthcare institutions
14 Marketing communication management image management in healthcare institutions
Textbook or Material
Resources Tengilimoglu, D. (2020). Health Services Marketing, 5th Edition, Siyasal Publishing House, Ankara.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 2 28
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 14 2 28
Midterms 1 14 14
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 20 20
Other 0 0 0
Total Work Load: 90
Total Work Load / 30 3
Course ECTS Credits: 3
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P4 P5
O1 Ability to understand lifelong learning awareness by closely following technological developments. 4 -
O2 Being able to grasp the awareness of lifelong learning by closely following technological developments. 4 -
O3 Ability to apply lifelong learning awareness by closely following technological developments. 4 -
O4 Ability to analyze lifelong learning awareness by closely following technological developments. 4 -
O5 Ability to develop strategies that enrich lifelong learning awareness by closely following technological developments. 4 -
O6 Ability to evaluate lifelong learning awareness by closely following technological developments. 4 -
O7 Ability to analyze information from parties in the field of health. - 3