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Course Details
KTO KARATAY UNIVERSITY
Vocational School of Medical Services
Programme of First and Emergency Assistance
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
99401027 Quality and Accreditation in Health 2024 Autumn 1 2+0+0 3 3
Course Type Elective
Course Cycle Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language Turkish
Methods and Techniques Anlatım, Soru-cevap, Tartışma yöntemi.
Mode of Delivery Face to Face
Prerequisites -
Coordinator -
Instructor(s) -
Instructor Assistant(s) -
Course Content
A Theoretical Perspective on Quality, Historical Development of Quality in Health Services, Service Quality and Total Quality Management in Healthcare Institutions, Patient Satisfaction in Healthcare Institutions, Measuring Quality in Health Services, Tools Used in Quality Improvement, Some Management Used in Quality Improvement Concepts, Accreditation in Health Care, Certification and Quality Awards, Patient Safety
Objectives of the Course
The aim of this course is to provide the student with skills related to quality, standards, patient safety in the business life and to learn about total quality management and its elements.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses X
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P9 Ev ortamında meydana gelebilecek acil durumları değerlendirir ve uygun ilk yardım ve acil bakım uygulamalarını gerçekleştirir. 4
P11 Gains knowledge about occupational health and safety, communication, environmental and disaster awareness, quality processes and family and community health. 5
Weekly Detailed Course Contents
Week Topics
1 A Theoretical Perspective on Quality
2 Historical Development of Quality in Health Services
3 Service Quality in Healthcare Institutions
4 Total quality Management
5 Patient Satisfaction in Healthcare Institutions
6 Measuring Quality in Health Care
7 Tools Used in Quality Improvement
8 Ara sınav
9 Some Management Used in Quality Improvement Concepts
10 Accreditation in Health Care
11 Quality Certification
12 Quality Awards
13 Patient and Employee Safety
14 Quality Standards in Health
15 Quality Standards in Health
Textbook or Material
Resources Beylik, U., Avcı, K. (2019) Quality Management and Accreditation in Health. Gazi Publishing House, Ankara.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms - -
Final Exam - -
Total 0 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 2 28
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 14 2 28
Midterms 1 14 14
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 20 20
Other 0 0 0
Total Work Load: 90
Total Work Load / 30 3
Course ECTS Credits: 3