First and Emergency Assistance
Course Details
KTO KARATAY UNIVERSITY
Vocational School of Medical Services
Programme of First and Emergency Assistance
Course Details
Vocational School of Medical Services
Programme of First and Emergency Assistance
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 99401027 | Quality and Accreditation in Health | 1 | Autumn | 1 | 2+0+0 | 3 | 3 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | Anlatım, Soru-cevap, Tartışma yöntemi. |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | - |
| Instructor Assistant(s) | - |
Course Content
A Theoretical Perspective on Quality, Historical Development of Quality in Health Services, Service Quality and Total Quality Management in Healthcare Institutions, Patient Satisfaction in Healthcare Institutions, Measuring Quality in Health Services, Tools Used in Quality Improvement, Some Management Used in Quality Improvement Concepts, Accreditation in Health Care, Certification and Quality Awards, Patient Safety
Objectives of the Course
The aim of this course is to provide the student with skills related to quality, standards, patient safety in the business life and to learn about total quality management and its elements.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | |
| Support Courses | X |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses | X |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P9 | Expresses the connection between at least two different courses outside the field that contribute to the individual's general culture. | 4 |
| P11 | Gains knowledge about occupational health and safety, communication, environmental and disaster awareness, quality processes and family and community health. | 5 |
| P21 | In line with the individual's interests and abilities, he/she will have the ability to use the information he/she will obtain from different disciplines in a personal sense. | 5 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | To be able to make sense of the information to be obtained from different disciplines in line with the individual's interests and abilities | P.21.1 | 1 |
| O2 | To be able to explain the information to be obtained from different disciplines in line with the individual's interests and abilities | P.21.2 | 1 |
| O3 | To be able to use the knowledge obtained from different disciplines in line with the individual's interests and abilities in his/her own field | P.21.3 | 1 |
| O4 | To be able to analyze the results of the application by using the information obtained from different disciplines in line with the individual's interests and abilities | P.21.4 | 1 |
| O5 | To be able to create a new structure by combining information from different disciplines in line with the individual's interests and abilities and the information in his/her own field | P.21.5 | 1 |
| O6 | To be able to evaluate the information to be obtained from different disciplines in line with the individual's interests and abilities | P.21.6 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | A Theoretical Perspective on Quality |
| 2 | Historical Development of Quality in Health Services |
| 3 | Service Quality in Healthcare Institutions |
| 4 | Total quality Management |
| 5 | Patient Satisfaction in Healthcare Institutions |
| 6 | Measuring Quality in Health Care |
| 7 | Tools Used in Quality Improvement |
| 8 | Ara sınav |
| 9 | Some Management Used in Quality Improvement Concepts |
| 10 | Accreditation in Health Care |
| 11 | Quality Certification |
| 12 | Quality Awards |
| 13 | Patient and Employee Safety |
| 14 | Quality Standards in Health |
| 15 | Quality Standards in Health |
Textbook or Material
| Resources | Beylik, U., Avcı, K. (2019) Quality Management and Accreditation in Health. Gazi Publishing House, Ankara. |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Laboratory | - | - |
| Practice | - | - |
| Field Study | - | - |
| Course Specific Internship (If Any) | - | - |
| Homework | - | - |
| Presentation | - | - |
| Projects | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | - | - |
| Final Exam | - | - |
| Total | 0 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 2 | 28 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 14 | 2 | 28 |
| Midterms | 1 | 14 | 14 |
| Quiz | 0 | 0 | 0 |
| Homework | 0 | 0 | 0 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 0 | 0 | 0 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 20 | 20 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 90 | ||
| Total Work Load / 30 | 3 | ||
| Course ECTS Credits: | 3 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P21 |
|---|---|---|
| O1 | To be able to make sense of the information to be obtained from different disciplines in line with the individual's interests and abilities | 5 |
| O2 | To be able to explain the information to be obtained from different disciplines in line with the individual's interests and abilities | 5 |
| O3 | To be able to use the knowledge obtained from different disciplines in line with the individual's interests and abilities in his/her own field | 5 |
| O4 | To be able to analyze the results of the application by using the information obtained from different disciplines in line with the individual's interests and abilities | 5 |
| O5 | To be able to create a new structure by combining information from different disciplines in line with the individual's interests and abilities and the information in his/her own field | 5 |
| O6 | To be able to evaluate the information to be obtained from different disciplines in line with the individual's interests and abilities | 5 |