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Course Details
KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Foreign trade
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
03640206 E-Commerce 2025 Spring 4 3+0+0 3 3
Course Type Compulsory
Course Cycle Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language Turkish
Methods and Techniques Theoretically, it is reinforced with case studies.
Mode of Delivery Face to Face
Prerequisites yok
Coordinator -
Instructor(s) Asst. Prof. Yasemin SAVAŞ
Instructor Assistant(s) -
Course Instructor(s)
Name and Surname Room E-Mail Address Internal Meeting Hours
Asst. Prof. Yasemin SAVAŞ TSMYO-T210 [email protected] 7313 Thursday
09:00
Course Content
Developments in Marketing Approach and Electronic Marketing Basic Internet Concepts Working Principles of the Internet Electronic Commerce Infrastructure and Infrastructure Elements Developments in Electronic Commerce, WEB Page Development Process E-Business models, Digital marketing applications Consumer Behavior in Electronic Environment, Marketing in Social Media
Objectives of the Course
Investigating the dynamics of online environment in terms of strategies, trends, tools and business models. To develop the ability to quickly and effectively research Internet companies and strategies.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses X
Transferable Skills Courses X
Humanities, Communication and Management Skills Courses X
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P18 With a lifelong learning mindset, they follow developments in their field and are open to digital transformation and innovation. 4
P19 They assume responsibility in both individual and team work, and act with an awareness of global and local impacts. 4
P15 It uses marketing, e-commerce, and brand management tools in international marketing processes. 5
P8 It operates in accordance with professional ethics and quality standards. 3
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 It evaluates digital marketing trends and current issues in marketing ethics from a critical perspective. P.18.3
O2 Adapts to teamwork in the workplace, assumes professional responsibilities, and reports on practical experience. P.19.1
O3 By analyzing market research data, they propose marketing solutions to business problems. P.15.5
O4 Adapts to teamwork in the workplace and takes on professional responsibilities. P.8.1
O5 It evaluates digital marketing trends and current issues in marketing ethics from a critical perspective. P.8.2
O6 In business communication, they engage in written and verbal communication while taking into account professional courtesy, transparency, and adherence to procedures. P.8.4
O7 Understands basic professional texts, business documents, and short business correspondence. P.4.6
O8 It evaluates digital marketing trends and current issues in marketing ethics from a critical perspective. P.15.6
O9 Accurately calculates costs, prices, discounts, profit and loss, and exchange rates. P.1.6
O10 By analyzing market research data, they propose marketing solutions to business problems. P.6.6
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 The definition of e-commerce, its differences from traditional commerce, its historical development, and the concept of the digital economy are explained.
2 B2B, B2C, C2C, B2G, and C2B models; revenue models (commission, subscription, advertising, freemium) are explained individually.
3 The concepts of the internet, web technologies, server/hosting, domain names, mobile commerce (m-commerce), and cloud computing are explained.
4 Ready-made infrastructures and marketplaces, website design, user experience (UX/UI), and product catalog management are covered.
5 Virtual POS, credit/debit cards, digital wallets, crypto payments, and payment security are discussed.
6 SSL, encryption, personal data protection (KVKK), distance selling contracts, and consumer rights are explained.
7 SEO/SEM, social media marketing, email marketing, content marketing, influencer marketing are discussed.
8 exam week
9 This explains how to use seller panels on domestic and international marketplaces (Trendyol, Hepsiburada, Amazon, eBay, Alibaba).
10 Logistics in e-commerce: shipping/distribution, warehouse management, dropshipping, reverse logistics (return management)
11 International e-commerce processes, micro-exports, electronic customs declarations (ETGB), customs procedures, currency and payment differences.
12 E-export support, exporting through digital marketplaces, international market entry strategies.
13 CRM systems, customer loyalty, e-commerce data analysis, conversion rate, and Google Analytics are discussed.
14 A general overview of all topics is conducted. The market research proceeds using Excel files.
Textbook or Material
Resources Laudon & Travor, E-Commerce 2013, Global Edition, 9/e
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Course Specific Internship (If Any) - -
Homework - -
Presentation 1 10 (%)
Quiz - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 110 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 3 42
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 0 0 0
Midterms 1 20 20
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 40 40
Other 0 0 0
Total Work Load: 102
Total Work Load / 30 3,40
Course ECTS Credits: 3
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P1 P4 P6 P8 P15 P18 P19
O1 Accurately calculates costs, prices, discounts, profit and loss, and exchange rates. 3 - - - - - -
O2 Understands basic professional texts, business documents, and short business correspondence. - 3 - - - - -
O3 By analyzing market research data, they propose marketing solutions to business problems. - - 4 2 5 - -
O4 Adapts to teamwork in the workplace and takes on professional responsibilities. - - - - - - -
O5 It evaluates digital marketing trends and current issues in marketing ethics from a critical perspective. - - 5 - - - -
O6 In business communication, they engage in written and verbal communication while taking into account professional courtesy, transparency, and adherence to procedures. - - - - - 4 -
O7 By analyzing market research data, they propose marketing solutions to business problems. - - - - 5 - -
O8 It evaluates digital marketing trends and current issues in marketing ethics from a critical perspective. - - 4 - - - -
O9 It evaluates digital marketing trends and current issues in marketing ethics from a critical perspective. - - 4 - - - -
O10 Adapts to teamwork in the workplace, assumes professional responsibilities, and reports on practical experience. - - - - - - 3