Civil Aviation Cabin Services

Course Code	Course Name	Year	Period	Semester	T+A+L	Credit	ECTS
03941011	English Speaking Skills	2	Spring	4	3+0+0	5	5

Course Type	Elective
Course Cycle	Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language	Turkish
Methods and Techniques	-
Mode of Delivery	Face to Face
Prerequisites	-
Coordinator	-
Instructor(s)	Lect. Serap ERTEK
Instructor Assistant(s)	-

Basic Vocational Courses
Specialization / Field Courses
Support Courses	X
Transferable Skills Courses	X
Humanities, Communication and Management Skills Courses	X

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Program Learning Outcomes	Level
P1	They acquire fundamental, up-to-date, and practical knowledge related to their profession.	5
P2	They gain knowledge about occupational health and safety, environmental awareness, and quality processes.	1
P3	They follow and effectively utilize current developments and practices in their profession.	1
P4	He/She effectively uses information technologies (software, programs, animation, etc.) related to his/her profession.	1
P5	They possess the ability to independently evaluate professional problems and issues with an analytical and critical approach and to propose solutions.	1
P6	They can effectively present their thoughts and ideas in written and oral communication, based on their level of knowledge and skills, and express themselves clearly.	1
P7	As a team member, they take responsibility for solving complex and unforeseen problems encountered in applications related to their field.	1

Upon the successful completion of this course, students will be able to:
No	Learning Outcomes	Outcome Relationship	Measurement Method **
O1	It defines the duties, authorities, and responsibilities of the cabin crew profession within the framework of national and international legislation.	P.1.2	1
O2	It lists and explains the pre-flight, in-flight, and post-flight cabin service processes.	P.1.3	1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7

Week	Topics
1	Introduction: Listening techniques
2	Listening for main ideas
3	Listening for key words and phrases & Asking for repetition and clarification
4	Listenig for predicting content & Asking for and giving clarification
5	Taking notes in a T-chart
6	Guessing words in a context
7	Presentation techniques
8	Presenting information from notes
9	Listening for causes and effects to understand relationships among ideas.
10	Listening for clues to make inferences
11	Understanding numbers and dates
12	Using eye-contacts, pause and tone of voice for effective communication
13	General revision
14	General revision

Resources

Q: Skills for Success (Jaimie Scanlon) 2) BBC Learning English 3) Ello 4) News in Levels (website) 5) VOA -Voice of America (website) 6) British Council (website)

In-Term Studies	Quantity	Percentage
Attendance	-	-
Laboratory	-	-
Practice	-	-
Field Study	-	-
Course Specific Internship (If Any)	-	-
Homework	-	-
Presentation	-	-
Projects	-	-
Seminar	-	-
Quiz	-	-
Listening	-	-
Midterms	1	40 (%)
Final Exam	1	60 (%)
Total		100 (%)

	Quantity	Duration	Total Work Load
Course Week Number and Time	14	3	42
Out-of-Class Study Time (Pre-study, Library, Reinforcement)	15	2	30
Midterms	0	0	0
Quiz	0	0	0
Homework	1	16	16
Practice	0	0	0
Laboratory	0	0	0
Project	0	0	0
Workshop	0	0	0
Presentation/Seminar Preparation	0	0	0
Fieldwork	1	1	1
Final Exam	1	1	1
Other	0	0	0
Total Work Load:			90
Total Work Load / 30			3
Course ECTS Credits:			3

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Learning Outcomes	P1
O1	It defines the duties, authorities, and responsibilities of the cabin crew profession within the framework of national and international legislation.	5
O2	It lists and explains the pre-flight, in-flight, and post-flight cabin service processes.	5