Civil Aviation Cabin Services
Course Details

KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details

| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03941009 | World Cultures | 2 | Spring | 4 | 3+0+0 | 5 | 5 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | - |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | Lect. Serap ERTEK |
| Instructor Assistant(s) | - |
Course Content
This lesson; Definition of culture, Other concepts related to culture, Countries in the European continent, geographical locations, capitals and airports, cultural characteristics of the countries, Countries in the European continent, geographical locations, capitals and airports, cultural characteristics of the countries, Countries in the Asian continent, geographical locations, capitals and airports of the countries. airports, cultural characteristics of countries, countries in the Asian continent, geographical locations of countries, capitals and airports, cultural characteristics of countries, countries in the African continent, geographical locations of countries, capitals and airports, cultural characteristics of countries, countries in the African continent, geographic locations of countries, capitals and airports, cultural characteristics of the countries, countries in the South American continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries, countries in the South American continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries, countries in the South American continent, geography of the countries locations, capitals and airports, cultural characteristics of the countries, countries in the North American continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries, countries in the North American continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries, countries in the Antarctic continent, geographical locations, capitals and airports, cultural characteristics of the countries; Includes topics.
Objectives of the Course
It is aimed for them to be able to communicate more effectively with people from other cultures and to appreciate the contribution of each culture to the diverse fabric of the world
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | |
| Support Courses | X |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses | X |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P1 | To have the ability to communicate effectively verbally and in writing in the native language and at least one foreign language; to be able to effectively apply information and communication technologies in flight operations by using communication competencies in passenger relations, crisis management and team coordination within the scope of civil aviation cabin services. | 3 |
| P2 | To be able to master the main issues, theories, terminology and applications related to civil aviation cabin services. | 2 |
| P3 | Ability to analyze the service models, operational processes and organizational structures of national and international airline companies; to follow current developments in the field of civil aviation cabin services and to integrate these innovations into flight services and passenger satisfaction processes. | 2 |
| P4 | To be able to act in accordance with the legal framework in cabin service operations and to apply the safety, responsibility and ethical standards of the sector by being competent in the national and international legal rules, legislation and regulations regulating the civil aviation sector. | 1 |
| P5 | Nationally and internationally; to be knowledgeable about aircraft, aviation logistics, air cargo, tourism. | 4 |
| P6 | To be able to carry out civil aviation cabin services processes in accordance with legal regulations by being competent in the Turkish Civil Aviation Law and international civil aviation legislation. | 1 |
| P7 | To be able to master basic practices such as first aid, announcement, catering and diction techniques within the scope of civil aviation cabin services and to use these skills effectively to ensure passenger satisfaction and safety during the flight. | 1 |
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | Definition of culture |
| 2 | Other concepts related to culture |
| 3 | Countries in the European continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 4 | Countries in the European continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 5 | Countries in the Asian continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 6 | Countries in the Asian continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 7 | Countries in the African continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 8 | Countries in the South American continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 9 | Countries in the South American continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 10 | Countries in the North American continent, geographical locations, capitals and airports, cultural characteristics of the countries |
| 11 | Countries in the Antarctic continent, geographical locations of the countries, capitals and airports, cultural characteristics of the countries |
| 12 | Headquarters of major airline companies in the world and the cultural structure in these regions |
| 13 | Headquarters of major airline companies in the world and the cultural structure in these regions |
| 14 | Debate about differences in world cultures |
Textbook or Material
| Resources | World Atlas |
| CULTURE AND CULTURAL DIFFERENCES: A THEORIC EVALUATION FROM LEADERSHIP PERSPECTIVE |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Practice | - | - |
| Field Study | - | - |
| Homework | - | - |
| Presentation | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 3 | 5 | 15 |
| Midterms | 1 | 10 | 10 |
| Quiz | 0 | 0 | 0 |
| Homework | 0 | 0 | 0 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 1 | 5 | 5 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 10 | 10 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 82 | ||
| Total Work Load / 30 | 2,73 | ||
| Course ECTS Credits: | 3 | ||
