Civil Aviation Cabin Services
Course Details

KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details

| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03941006 | Air Traffic Rules and Management | 2 | Spring | 4 | 3+0+0 | 5 | 5 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | - |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | Lect. Serap ERTEK |
| Instructor Assistant(s) | - |
Course Content
AIP - AIP AMD - AIP SUP, NOTAM-SNOWTAM, SNOWTAM format filling, snow removal procedures, latitude-longitude, hazardous area, airline, air traffic symbols, altimeter, altitude, purposes of flight plans, procedures for filling flight plans, visual flight rules , instrument flight rules (VFR-IFR), responsibilities of aircraft operators, entry-exit, landing-takeoff and transit rules of aircraft, danger-urgency signs, landmarks.
Objectives of the Course
The aim of this course is to ensure that the student acquires basic knowledge about air traffic rules and ground handling services.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | X |
| Support Courses | |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P1 | To have the ability to communicate effectively verbally and in writing in the native language and at least one foreign language; to be able to effectively apply information and communication technologies in flight operations by using communication competencies in passenger relations, crisis management and team coordination within the scope of civil aviation cabin services. | 1 |
| P2 | To be able to master the main issues, theories, terminology and applications related to civil aviation cabin services. | 1 |
| P3 | Ability to analyze the service models, operational processes and organizational structures of national and international airline companies; to follow current developments in the field of civil aviation cabin services and to integrate these innovations into flight services and passenger satisfaction processes. | 3 |
| P4 | To be able to act in accordance with the legal framework in cabin service operations and to apply the safety, responsibility and ethical standards of the sector by being competent in the national and international legal rules, legislation and regulations regulating the civil aviation sector. | 5 |
| P5 | Nationally and internationally; to be knowledgeable about aircraft, aviation logistics, air cargo, tourism. | 3 |
| P6 | To be able to carry out civil aviation cabin services processes in accordance with legal regulations by being competent in the Turkish Civil Aviation Law and international civil aviation legislation. | 5 |
| P7 | To be able to master basic practices such as first aid, announcement, catering and diction techniques within the scope of civil aviation cabin services and to use these skills effectively to ensure passenger satisfaction and safety during the flight. | 1 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | Mastering the concepts and civil aviation phases | P.1.1 | 1 |
| O2 | Acquisition of theoretical concepts | P.1.2 | 1 |
| O3 | Matters Requiring Professional Communication and Operational Attention: | P.1.4 | 1 |
| O4 | General knowledge of civil aviation related issues | P.2.3 | 1 |
| O5 | General command of civil aviation legislation | P.2.4 | 1 |
| O6 | To learn the national and international civil aviation legislation and to gain the ability to act in accordance with the legal regulations in flight operations. | P.4.1 | 1 |
| O7 | To understand the duties, responsibilities and regulatory processes of international aviation organizations and to acquire the necessary knowledge and skills to carry out cabin service operations in accordance with these standards. | P.4.4 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | Transportation Systems and Airline Transportation System |
| 2 | Air Traffic System |
| 3 | Air Traffic Management |
| 4 | Air Traffic Services |
| 5 | Air Traffic Control Service |
| 6 | General Air Traffic Rules |
| 7 | Air traffic management functions, organization, planning, control, coordination and personnel. |
| 8 | Air traffic management problems; performance, safety, capacity, efficiency, cost efficiency. |
| 9 | Flight Plans and Airspaces |
| 10 | Air traffic flow management and airspace management. |
| 11 | Air navigation systems of the future, |
| 12 | Eurocontrol and the projects carried out. |
| 13 | Important Events in Air Traffic |
| 14 | Important Events in Air Traffic |
Textbook or Material
| Resources | Safety Management System Book in Air Traffic Services (Dr.İbrahim Tunç), Factors Affecting Air Traffic Controller Performance Airport Site Selection and Working Conditions Factors Affecting Air Traffic Controller Performance Airport Site Selection and Working Conditions (Meltem Akça, HiperYayın) |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Practice | - | - |
| Field Study | - | - |
| Homework | - | - |
| Presentation | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 0 | 0 | 0 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 0 | 0 | 0 |
| Midterms | 0 | 0 | 0 |
| Quiz | 0 | 0 | 0 |
| Homework | 0 | 0 | 0 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 0 | 0 | 0 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 0 | 0 | 0 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 0 | ||
| Total Work Load / 30 | 0 | ||
| Course ECTS Credits: | 0 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P1 | P2 | P4 |
|---|---|---|---|---|
| O1 | Mastering the concepts and civil aviation phases | 3 | - | - |
| O2 | Acquisition of theoretical concepts | 5 | - | - |
| O3 | Matters Requiring Professional Communication and Operational Attention: | 2 | - | - |
| O4 | General knowledge of civil aviation related issues | - | 5 | - |
| O5 | General command of civil aviation legislation | - | 5 | - |
| O6 | To learn the national and international civil aviation legislation and to gain the ability to act in accordance with the legal regulations in flight operations. | - | - | 5 |
| O7 | To understand the duties, responsibilities and regulatory processes of international aviation organizations and to acquire the necessary knowledge and skills to carry out cabin service operations in accordance with these standards. | - | - | 3 |
