Civil Aviation Cabin Services
Course Details
KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03941004 | Air Cargo Logistics | 2 | Spring | 4 | 3+0+0 | 5 | 5 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | - |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | Asst. Prof. Sinan ÇİZMECİOĞLU |
| Instructor Assistant(s) | - |
Course Instructor(s)
| Name and Surname | Room | E-Mail Address | Internal | Meeting Hours |
|---|---|---|---|---|
| Asst. Prof. Sinan ÇİZMECİOĞLU | T-222 | [email protected] | 7911 | Friday 11:00-15:00 |
Course Content
This course starts with the historical development of air cargo transportation, examining the structure of the sector and its key players. It provides a detailed study of air cargo logistics processes, supply chain management, and technological systems used in air cargo transportation. Additionally, the course focuses on international air transportation regulations, customs procedures, and industry standards. Topics such as transportation network optimization, cargo security, and environmental sustainability are also covered. This content aims to provide students with a comprehensive perspective on air cargo logistics
Objectives of the Course
This course aims to teach the fundamental principles and processes of air cargo transportation. It seeks to provide students with professional knowledge and skills in air cargo logistics by covering systems, operational management, international rules and regulations, and industry innovations.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | X |
| Support Courses | X |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P1 | To have the ability to communicate effectively verbally and in writing in the native language and at least one foreign language; to be able to effectively apply information and communication technologies in flight operations by using communication competencies in passenger relations, crisis management and team coordination within the scope of civil aviation cabin services. | 3 |
| P2 | To be able to master the main issues, theories, terminology and applications related to civil aviation cabin services. | 2 |
| P3 | Ability to analyze the service models, operational processes and organizational structures of national and international airline companies; to follow current developments in the field of civil aviation cabin services and to integrate these innovations into flight services and passenger satisfaction processes. | 4 |
| P4 | To be able to act in accordance with the legal framework in cabin service operations and to apply the safety, responsibility and ethical standards of the sector by being competent in the national and international legal rules, legislation and regulations regulating the civil aviation sector. | 5 |
| P5 | Nationally and internationally; to be knowledgeable about aircraft, aviation logistics, air cargo, tourism. | 4 |
| P6 | To be able to carry out civil aviation cabin services processes in accordance with legal regulations by being competent in the Turkish Civil Aviation Law and international civil aviation legislation. | 5 |
| P7 | To be able to master basic practices such as first aid, announcement, catering and diction techniques within the scope of civil aviation cabin services and to use these skills effectively to ensure passenger satisfaction and safety during the flight. | 2 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | Mastering the concepts and civil aviation phases | P.1.1 | 1 |
| O2 | Acquisition of verbal and written terminology that will be encountered in flights | P.1.3 | 1 |
| O3 | Effective use of civil aviation terminology | P.2.1 | 1 |
| O4 | P.2.2 | 1 | |
| O5 | General knowledge of civil aviation related issues | P.2.3 | 1 |
| O6 | General command of civil aviation legislation | P.2.4 | 1 |
| O7 | Following developments in national and international airlines and analyzing trends | P.3.2 | 1 |
| O8 | To learn the national and international civil aviation legislation and to gain the ability to act in accordance with the legal regulations in flight operations. | P.4.1 | 1 |
| O9 | To learn the legal regulations regarding passenger rights in international agreements and to be informed about the practices aimed at protecting the rights of passengers. | P.4.2 | 1 |
| O10 | To learn how to ensure legal compliance by understanding the contents, application areas and effects of international agreements (e.g. ICAO, IATA rules) valid in the civil aviation sector on cabin services. | P.4.3 | 1 |
| O11 | To learn the relationships between sectors related to civil aviation, such as aviation logistics, tourism, air cargo and transportation, and to integrate this information into cabin services processes. | P.5.2 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | History of Air Cargo Transportation |
| 2 | Overview of the Air Cargo Sector |
| 3 | National and International Regulations |
| 4 | Fundamentals of Air Cargo Operations |
| 5 | Load Planning and Capacity Management |
| 6 | Ground Handling and Cargo Security |
| 7 | Midterm Exam and General Assessment |
| 8 | Transportation of Dangerous Goods |
| 9 | Sustainable Air Transportation |
| 10 | Digitalization and Innovation |
| 11 | Logistics Management in Air Cargo |
| 12 | Customer Relations in Air Cargo |
| 13 | Technological Innovations |
| 14 | Final Assessment and Sectoral Projects |
Textbook or Material
| Resources | IATA Air Cargo Regulations. |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Practice | - | - |
| Field Study | - | - |
| Homework | - | - |
| Presentation | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 2 | 19 | 38 |
| Midterms | 1 | 30 | 30 |
| Quiz | 0 | 0 | 0 |
| Homework | 0 | 0 | 0 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 0 | 0 | 0 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 40 | 40 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 150 | ||
| Total Work Load / 30 | 5 | ||
| Course ECTS Credits: | 5 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P1 | P2 | P3 | P4 | P5 |
|---|---|---|---|---|---|---|
| O1 | Mastering the concepts and civil aviation phases | 3 | - | - | - | - |
| O2 | Acquisition of verbal and written terminology that will be encountered in flights | 4 | - | - | - | - |
| O3 | Effective use of civil aviation terminology | - | 3 | - | - | - |
| O4 | Sivil havacılık kabin hizmetlerindeki uygulamalara hakim olmak | - | 2 | - | - | - |
| O5 | General knowledge of civil aviation related issues | - | 4 | - | - | - |
| O6 | General command of civil aviation legislation | - | 4 | - | - | - |
| O7 | Following developments in national and international airlines and analyzing trends | - | - | 3 | - | - |
| O8 | To learn the national and international civil aviation legislation and to gain the ability to act in accordance with the legal regulations in flight operations. | - | - | - | 3 | - |
| O9 | To learn the legal regulations regarding passenger rights in international agreements and to be informed about the practices aimed at protecting the rights of passengers. | - | - | - | - | - |
| O10 | To learn how to ensure legal compliance by understanding the contents, application areas and effects of international agreements (e.g. ICAO, IATA rules) valid in the civil aviation sector on cabin services. | - | - | - | 3 | - |
| O11 | To learn the relationships between sectors related to civil aviation, such as aviation logistics, tourism, air cargo and transportation, and to integrate this information into cabin services processes. | - | - | - | - | 2 |