Civil Aviation Cabin Services
Course Details
KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03941003 | Cabin Attendant 4.0 | 2026 | Spring | 4 | 3+0+0 | 5 | 5 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | Theoretical content (video, article, report) research, review and comprehension. Oral presentation |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | Lect. Serap ERTEK |
| Instructor Assistant(s) | Lect. Serap ERTEK |
Course Content
Understanding the digitalised role of cabin crew and the transformation of the profession in the post-Industry 4.0 era,
Being able to analyse the impact of artificial intelligence, biometric systems, big data and automation on in-flight service and security processes,
Being able to analyse the impact of artificial intelligence, biometric systems, big data and automation on in-flight service and security processes,
Objectives of the Course
The aim is to help students understand the structural transformation undergone by the cabin crew profession within the framework of digital transformation in the aviation sector, Industry 4.0–5.0, artificial intelligence, data-driven decision-making, sustainability, and a human-centred service approach.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | |
| Support Courses | X |
| Transferable Skills Courses | X |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P1 | They acquire fundamental, up-to-date, and practical knowledge related to their profession. | 5 |
| P3 | They follow and effectively utilize current developments and practices in their profession. | 5 |
| P8 | They have awareness of career management and lifelong learning issues. | 4 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | It monitors current safety, security, and service trends in the civil aviation sector. | P.3.1 | 1 |
| O2 | It integrates current cabin service practices into operational processes. | P.3.2 | 1 |
| O3 | They interprets and implements updates to legislation, procedures, and instructions. | P.3.3 | 1 |
| O4 | They describes the basic information systems used in cabin operations. | P.4.1 | 1 |
| O5 | They effectively uses digital flight documents and electronic manuals. | P.4.2 | 1 |
| O6 | They uses information technology to create professional reports and documentation. | P.4.3 | 1 |
| O7 | They prepares training and information content for cabin crew using digital tools. | P.4.4 | 1 |
| O8 | It monitors current developments, technological innovations, and operational changes in the field of civil aviation. | P.1.5 | 1 |
| O9 | Familiarizes with new technological systems related to cabin services (cabin equipment, digital documents, etc.). | P.3.4 | 1 |
| O10 | It develops professional awareness by drawing conclusions from current cases and incident reports. | P.3.5 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | CA 4.0 |
| 2 | CA 4.0 |
| 3 | CA 4.0 |
| 4 | CA 4.0 |
| 5 | CA 4.0 |
| 6 | CA 4.0 |
| 7 | REVIEW |
| 8 | İnsan Faktörü 4.0 ve Dijital Yorgunluk |
| 9 | CA 4.0 |
| 10 | Occupational health and safety |
| 11 | Occupational Health and Safety |
| 12 | Occupational Health and Safety in Aviation |
| 13 | Crisis, Social Media, Digital Approaches |
| 14 | The Future Flight Attendant Profile |
Textbook or Material
| Resources | Academic Studies, ICAO, IATA, SHGM Documents |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Laboratory | - | - |
| Practice | - | - |
| Field Study | - | - |
| Course Specific Internship (If Any) | - | - |
| Homework | - | - |
| Presentation | - | - |
| Projects | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 0 | 0 | 0 |
| Midterms | 1 | 40 | 40 |
| Quiz | 0 | 0 | 0 |
| Homework | 1 | 8 | 8 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 0 | 0 | 0 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 60 | 60 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 150 | ||
| Total Work Load / 30 | 5 | ||
| Course ECTS Credits: | 5 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P1 | P3 | P4 |
|---|---|---|---|---|
| O1 | It monitors current developments, technological innovations, and operational changes in the field of civil aviation. | 3 | - | - |
| O2 | It monitors current safety, security, and service trends in the civil aviation sector. | - | 4 | - |
| O3 | It integrates current cabin service practices into operational processes. | 4 | - | - |
| O4 | They interprets and implements updates to legislation, procedures, and instructions. | - | - | 3 |
| O5 | Familiarizes with new technological systems related to cabin services (cabin equipment, digital documents, etc.). | - | 5 | - |
| O6 | It develops professional awareness by drawing conclusions from current cases and incident reports. | - | 4 | - |
| O7 | They describes the basic information systems used in cabin operations. | - | - | 4 |
| O8 | They effectively uses digital flight documents and electronic manuals. | 5 | - | - |
| O9 | They uses information technology to create professional reports and documentation. | - | - | 4 |
| O10 | They prepares training and information content for cabin crew using digital tools. | - | 4 | - |