Civil Aviation Cabin Services

Course Code	Course Name	Year	Period	Semester	T+A+L	Credit	ECTS
03940003	Aviation English II	2	Spring	4	5+0+0	5	5

Course Type	Compulsory
Course Cycle	Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language	Turkish
Methods and Techniques	Anlatım, Soru- Yanıt
Mode of Delivery	Face to Face
Prerequisites	-
Coordinator	-
Instructor(s)	Lect. Dr. Parisa KATIRAEI
Instructor Assistant(s)	-

Name and Surname	Room	E-Mail Address	Internal	Meeting Hours
Lect. Dr. Parisa KATIRAEI	K-111	[email protected]	7824	Wednesday

Basic Vocational Courses	X
Specialization / Field Courses
Support Courses
Transferable Skills Courses
Humanities, Communication and Management Skills Courses

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Program Learning Outcomes	Level
P3	They follow and effectively utilize current developments and practices in their profession.	2
P6	They can effectively present their thoughts and ideas in written and oral communication, based on their level of knowledge and skills, and express themselves clearly.	3
P7	As a team member, they take responsibility for solving complex and unforeseen problems encountered in applications related to their field.	3
P8	They have awareness of career management and lifelong learning issues.	2
P10	They use a foreign language to keep up with developments in their field and communicate with colleagues.	5
P15	Uses a foreign language at the general level of the European Language Portfolio A1-A1+.	5

Upon the successful completion of this course, students will be able to:
No	Learning Outcomes	Outcome Relationship	Measurement Method **
O1	They uses clear, understandable, and professional language in both booth and team communication.	P.6.1	1
O2	They improves service quality by establishing effective communication with passengers.	P.6.2	1
O3	They demonstrate conflict management skills in team communication.	P.7.5	1
O4	They uses aviation terminology correctly in a foreign language.	P.10.1	1
O5	They understands aviation documents written in foreign languages.	P.10.2	1
O6	He/She effectively establishes basic communication with foreign passengers.	P.10.3	1
O7	The cabin crew makes announcements in a foreign language with correct pronunciation.	P.10.4	1
O8	They explains emergency instructions in a foreign language.	P.10.5	1
O9	They follow foreign resources for professional development.	P.10.6	1
O10	Ability to use basic, fundamental expressions for everyday life.	P.15.1	1
O11	Ability to comprehend frequently used expressions and sentences in listening and reading texts.	P.15.2	1
O12	The ability to introduce oneself in social settings, and to ask and answer questions about personal information.	P.15.3	1
O13	The ability to express one's own past, immediate surroundings, and events in simple written and spoken form.	P.15.4	1
O14	The ability to fill out simple forms encountered in daily life and create short, simple notes.	P.15.5	1
O15	The ability to read short and simple texts, and to understand basic content in written texts such as advertisements and posters.	P.15.6	1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7

Week	Topics
1	THE ICAO ALPHABET AND NUMBERS
3	Airport design
4	Vocabulary study, listening activity and pair work
5	Aircraft Parts
6	Word study, listening activity and pair work
7	Weather Conditions and Landing
8	Services provided during the flight
9	Reading passage and Listening exercise
10	Cabin and Ground Services Job Descriptions
11	After Takeoff - 1 Vocabulary: In-Cabin conversation words
12	Topic: Food and Beverage Service – 1 Vocabulary: Types of Food and Beverage
13	Cabin Staff English vocabulary
14	Reading, Listening, Vocabulary

Resources

Aviation English Book

In-Term Studies	Quantity	Percentage
Attendance	-	-
Laboratory	-	-
Practice	-	-
Field Study	-	-
Course Specific Internship (If Any)	-	-
Homework	-	-
Presentation	-	-
Projects	-	-
Seminar	-	-
Quiz	-	-
Listening	-	-
Midterms	1	40 (%)
Final Exam	1	60 (%)
Total		100 (%)

	Quantity	Duration	Total Work Load
Course Week Number and Time	14	5	70
Out-of-Class Study Time (Pre-study, Library, Reinforcement)	14	3	42
Midterms	1	20	20
Quiz	0	0	0
Homework	0	0	0
Practice	0	0	0
Laboratory	0	0	0
Project	0	0	0
Workshop	0	0	0
Presentation/Seminar Preparation	0	0	0
Fieldwork	0	0	0
Final Exam	1	18	18
Other	0	0	0
Total Work Load:			150
Total Work Load / 30			5
Course ECTS Credits:			5

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Learning Outcomes	P6	P7	P10	P15
O1	They uses clear, understandable, and professional language in both booth and team communication.	-	-	-	-
O2	They improves service quality by establishing effective communication with passengers.	-	-	-	-
O3	They demonstrate conflict management skills in team communication.	-	-	-	-
O4	They uses aviation terminology correctly in a foreign language.	-	-	-	-
O5	They understands aviation documents written in foreign languages.	-	-	-	-
O6	He/She effectively establishes basic communication with foreign passengers.	-	-	-	-
O7	The cabin crew makes announcements in a foreign language with correct pronunciation.	-	-	-	-
O8	They explains emergency instructions in a foreign language.	-	-	-	-
O9	They follow foreign resources for professional development.	-	-	-	-
O10	Ability to use basic, fundamental expressions for everyday life.	-	-	-	-
O11	Ability to comprehend frequently used expressions and sentences in listening and reading texts.	-	-	-	-
O12	The ability to introduce oneself in social settings, and to ask and answer questions about personal information.	-	-	-	-
O13	The ability to express one's own past, immediate surroundings, and events in simple written and spoken form.	-	-	-	-
O14	The ability to fill out simple forms encountered in daily life and create short, simple notes.	-	-	-	-
O15	The ability to read short and simple texts, and to understand basic content in written texts such as advertisements and posters.	-	-	-	-