Civil Aviation Cabin Services

Course Code	Course Name	Year	Period	Semester	T+A+L	Credit	ECTS
03940001	Emergency and Safety Procedures	2	Spring	4	2+1+0	4	4

Course Type	Compulsory
Course Cycle	Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language	Turkish
Methods and Techniques	-
Mode of Delivery	Face to Face
Prerequisites	-
Coordinator	Asst. Prof. Adile BEBEK YEŞİLKAYA
Instructor(s)	Asst. Prof. Adile BEBEK YEŞİLKAYA
Instructor Assistant(s)	-

Basic Vocational Courses	X
Specialization / Field Courses	X
Support Courses
Transferable Skills Courses
Humanities, Communication and Management Skills Courses

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Program Learning Outcomes	Level
P1	They acquire fundamental, up-to-date, and practical knowledge related to their profession.	2
P2	They gain knowledge about occupational health and safety, environmental awareness, and quality processes.	4
P3	They follow and effectively utilize current developments and practices in their profession.	2
P4	He/She effectively uses information technologies (software, programs, animation, etc.) related to his/her profession.	2
P5	They possess the ability to independently evaluate professional problems and issues with an analytical and critical approach and to propose solutions.	3
P6	They can effectively present their thoughts and ideas in written and oral communication, based on their level of knowledge and skills, and express themselves clearly.	2
P7	As a team member, they take responsibility for solving complex and unforeseen problems encountered in applications related to their field.	4

Upon the successful completion of this course, students will be able to:
No	Learning Outcomes	Outcome Relationship	Measurement Method **
O1	It defines the duties, authorities, and responsibilities of the cabin crew profession within the framework of national and international legislation.	P.1.2	1
O2	It monitors current safety, security, and service trends in the civil aviation sector.	P.3.1
O3	It integrates current cabin service practices into operational processes.	P.3.2
O4	They interprets and implements updates to legislation, procedures, and instructions.	P.3.3
O5	They systematically analyzes operational problems encountered inside the aircraft cabin.	P.5.1
O6	It develops preventive solutions by assessing potential risks and hazards in advance.	P.5.2
O7	They demonstrates the ability to make sound decisions in emergency and extraordinary situation scenarios.	P.5.3
O8	In emergency situations, they exhibit clear, calm, and directive verbal communication.	P.6.3	1
O9	The cabin crew acts in accordance with the division of labor within the team.	P.7.1
O10	The team applies Team Resource Management (CRM) principles in practice.	P.7.2
O11	They assume leadership and follower roles as appropriate to the situation.	P.7.4
O12	They demonstrate conflict management skills in team communication.	P.7.5	1
O13	The team takes the appropriate action in situations that threaten flight safety.	P.7.6
O14	To learn and apply the necessary methods to ensure effective communication and cooperation among cabin crew members, thus increasing coordination in operational processes.	P.7.7
O15	To be able to perform the necessary first aid interventions for passengers in case of health problems that may occur during the flight in accordance with the procedures. In this context, to learn basic first aid techniques and the use of in-cabin medical equipment.	P.7.8
O16	Familiarizes with new technological systems related to cabin services (cabin equipment, digital documents, etc.).	P.3.4
O17	It develops professional awareness by drawing conclusions from current cases and incident reports.	P.3.5
O18	They addresses passenger-related issues with an analytical approach and offers solutions.	P.5.4
O19	They identifies violations of regulations and implements the appropriate reporting process.	P.5.5
O20	They contributes to continuous improvement by using critical thinking skills in professional practices.	P.5.6
O21	It supports team coordination in both normal and extraordinary situations.	P.7.3
O22	They explains emergency instructions in a foreign language.	P.10.5
O23	They describes standard flight safety procedures.	P.12.1
O24	They classifies types of emergencies.	P.12.2
O25	It implements evacuation procedures based on scenarios.	P.12.3
O26	They explains the operating principles of cabin equipment.	P.12.4
O27	They operates the emergency communication chain correctly.	P.12.5
O28	They understands the importance of safety culture and concept.	P.12.6
O29	They explains emergency procedures.	P.12.7
O30	They explains the fundamental physics principles of flight.	P.13.1
O31	They describes the aircraft's main systems.	P.13.2
O32	It describes aircraft systems related to the cockpit.	P.13.3
O33	They explains the operating principles of flight support systems.	P.13.3
O34	They assesses the impact of system failures on cabin operations.	P.13.5
O35	They uses basic system knowledge to communicate with the technical team.	P.13.6
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7

Week	Topics
1	FIRE AND FIRE CATEGORIES
2	FIRE CATEGORIES
3	FIRE FIGHTING AND EQUIPMENTS
4	FIRE FIGHTING AND EQUIPMENTS
5	DECOMPRESSION
6	DECOMPRESSION
7	REVIEW
8	O2 SYSTEMS
9	EVACUATION
10	EVACUATION
11	EVACUATION
12	DITCHING
13	SURVIVOR
14	REVIEW

Resources

Airline company manuals

In-Term Studies	Quantity	Percentage
Attendance	-	-
Laboratory	-	-
Practice	-	-
Field Study	-	-
Course Specific Internship (If Any)	-	-
Homework	-	-
Presentation	-	-
Projects	-	-
Seminar	-	-
Quiz	-	-
Listening	-	-
Midterms	1	40 (%)
Final Exam	1	60 (%)
Total		100 (%)

	Quantity	Duration	Total Work Load
Course Week Number and Time	14	6	84
Out-of-Class Study Time (Pre-study, Library, Reinforcement)	0	0	0
Midterms	3	5	15
Quiz	0	0	0
Homework	0	0	0
Practice	0	0	0
Laboratory	0	0	0
Project	0	0	0
Workshop	0	0	0
Presentation/Seminar Preparation	0	0	0
Fieldwork	0	0	0
Final Exam	3	7	21
Other	0	0	0
Total Work Load:			120
Total Work Load / 30			4
Course ECTS Credits:			4

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Learning Outcomes	P1	P3	P5	P6	P7	P10	P12	P13
O1	It defines the duties, authorities, and responsibilities of the cabin crew profession within the framework of national and international legislation.	1	-	-	-	-	-	-	-
O2	It monitors current safety, security, and service trends in the civil aviation sector.	-	-	-	-	-	-	-	-
O3	It integrates current cabin service practices into operational processes.	-	-	-	-	-	-	-	-
O4	They interprets and implements updates to legislation, procedures, and instructions.	-	-	-	-	-	-	-	-
O5	Familiarizes with new technological systems related to cabin services (cabin equipment, digital documents, etc.).	-	-	-	-	-	-	-	-
O6	It develops professional awareness by drawing conclusions from current cases and incident reports.	-	-	-	-	-	-	-	-
O7	They systematically analyzes operational problems encountered inside the aircraft cabin.	-	-	-	-	-	-	-	-
O8	It develops preventive solutions by assessing potential risks and hazards in advance.	-	-	-	-	-	-	-	-
O9	They demonstrates the ability to make sound decisions in emergency and extraordinary situation scenarios.	-	-	-	-	-	-	-	-
O10	They addresses passenger-related issues with an analytical approach and offers solutions.	-	-	-	-	-	-	-	-
O11	They identifies violations of regulations and implements the appropriate reporting process.	-	-	-	-	-	-	-	-
O12	They contributes to continuous improvement by using critical thinking skills in professional practices.	-	-	-	-	-	-	-	-
O13	In emergency situations, they exhibit clear, calm, and directive verbal communication.	-	-	-	1	-	-	-	-
O14	The cabin crew acts in accordance with the division of labor within the team.	-	-	-	-	-	-	-	-
O15	The team applies Team Resource Management (CRM) principles in practice.	-	-	-	-	-	-	-	-
O16	It supports team coordination in both normal and extraordinary situations.	-	-	-	-	-	-	-	-
O17	They assume leadership and follower roles as appropriate to the situation.	-	-	-	-	-	-	-	-
O18	They demonstrate conflict management skills in team communication.	-	-	-	-	1	-	-	-
O19	The team takes the appropriate action in situations that threaten flight safety.	-	-	-	-	-	-	-	-
O20	To learn and apply the necessary methods to ensure effective communication and cooperation among cabin crew members, thus increasing coordination in operational processes.	-	-	-	-	-	-	-	-
O21	To be able to perform the necessary first aid interventions for passengers in case of health problems that may occur during the flight in accordance with the procedures. In this context, to learn basic first aid techniques and the use of in-cabin medical equipment.	-	-	-	-	-	-	-	-
O22	They explains emergency instructions in a foreign language.	-	-	-	-	-	-	-	-
O23	They describes standard flight safety procedures.	-	-	-	-	-	-	-	-
O24	They classifies types of emergencies.	-	-	-	-	-	-	-	-
O25	It implements evacuation procedures based on scenarios.	-	-	-	-	-	-	-	-
O26	They explains the operating principles of cabin equipment.	-	-	-	-	-	-	-	-
O27	They operates the emergency communication chain correctly.	-	-	-	-	-	-	-	-
O28	They understands the importance of safety culture and concept.	-	-	-	-	-	-	-	-
O29	They explains emergency procedures.	-	-	-	-	-	-	-	-
O30	They explains the fundamental physics principles of flight.	-	-	-	-	-	-	-	-
O31	They describes the aircraft's main systems.	-	-	-	-	-	-	-	-
O32	It describes aircraft systems related to the cockpit.	-	-	-	-	-	-	-	-
O33	They explains the operating principles of flight support systems.	-	-	-	-	-	-	-	-
O34	They assesses the impact of system failures on cabin operations.	-	-	-	-	-	-	-	-
O35	They uses basic system knowledge to communicate with the technical team.	-	-	-	-	-	-	-	-