Civil Aviation Cabin Services
Course Details
KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03931012 | Aviation Law | 2 | Autumn | 3 | 3+0+0 | 5 | 5 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | lecture, question and answer |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | Lect. Serap ERTEK |
| Instructor Assistant(s) | - |
Course Content
Law of the Sea
Space Law
Chicago Convention 1944
1963 Tokyo Convention on Offences and Certain Other Acts Committed On-board Aircraft, Montreal Protocol 2014.
1929 Warsaw Convention for the Unification of Certain Rules relating to International Carriage by Air and the Hague Protocol to Amend the Warsaw Convention.
1944 International Air Services Transit Agreement. 1944 International Air Transport Agreement.
1970 Hague Convention for the Suppression of Unlawful Seizure of Aircraft.
1971 Montreal Convention for the Suppression of Unlawful Acts Against the Safety of Civil Aviation.
1999 Montreal Convention for the Unification of Certain Rules relating to International Carriage by Air.
Turkish Civil Aviation Law No: 2920 Date of Adoption: 14.10.1983.
Passenger Rights in Aviation.
Criminal responsibility of cabin crew.
Internatıonal Civil Servant(Vienna Convention on Diplomatic Relations,VIP Status) and etc.
Space Law
Chicago Convention 1944
1963 Tokyo Convention on Offences and Certain Other Acts Committed On-board Aircraft, Montreal Protocol 2014.
1929 Warsaw Convention for the Unification of Certain Rules relating to International Carriage by Air and the Hague Protocol to Amend the Warsaw Convention.
1944 International Air Services Transit Agreement. 1944 International Air Transport Agreement.
1970 Hague Convention for the Suppression of Unlawful Seizure of Aircraft.
1971 Montreal Convention for the Suppression of Unlawful Acts Against the Safety of Civil Aviation.
1999 Montreal Convention for the Unification of Certain Rules relating to International Carriage by Air.
Turkish Civil Aviation Law No: 2920 Date of Adoption: 14.10.1983.
Passenger Rights in Aviation.
Criminal responsibility of cabin crew.
Internatıonal Civil Servant(Vienna Convention on Diplomatic Relations,VIP Status) and etc.
Objectives of the Course
Determining how aviation law and regulation governs the day-to-day operations of civil aviation, the connection between Space Law, Maritime Law and Aviation Law, the International Civil Aviation Organization and its
obligations, Chicago Convention 1944, 1963 Tokyo Convention, Montreal Protocol 2014, 1929 Warsaw Convention, Hague Protocol, 1944 International Air Services Transit Convention. 1944 International Air Transport Agreement, 1999 Montreal Convention for the unification of certain rules regarding International Carriage, Turkish Civil Aviation Law
Law No: 2920, Passenger rights in aviation, Criminal liability of cabin crew,
International Civil Servant (Vienna Convention on Diplomatic Relations, VIP Status) and etc. topics will be investigated.
obligations, Chicago Convention 1944, 1963 Tokyo Convention, Montreal Protocol 2014, 1929 Warsaw Convention, Hague Protocol, 1944 International Air Services Transit Convention. 1944 International Air Transport Agreement, 1999 Montreal Convention for the unification of certain rules regarding International Carriage, Turkish Civil Aviation Law
Law No: 2920, Passenger rights in aviation, Criminal liability of cabin crew,
International Civil Servant (Vienna Convention on Diplomatic Relations, VIP Status) and etc. topics will be investigated.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | |
| Specialization / Field Courses | |
| Support Courses | X |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P1 | To have the ability to communicate effectively verbally and in writing in the native language and at least one foreign language; to be able to effectively apply information and communication technologies in flight operations by using communication competencies in passenger relations, crisis management and team coordination within the scope of civil aviation cabin services. | 2 |
| P2 | To be able to master the main issues, theories, terminology and applications related to civil aviation cabin services. | 2 |
| P3 | Ability to analyze the service models, operational processes and organizational structures of national and international airline companies; to follow current developments in the field of civil aviation cabin services and to integrate these innovations into flight services and passenger satisfaction processes. | 1 |
| P4 | To be able to act in accordance with the legal framework in cabin service operations and to apply the safety, responsibility and ethical standards of the sector by being competent in the national and international legal rules, legislation and regulations regulating the civil aviation sector. | 5 |
| P5 | Nationally and internationally; to be knowledgeable about aircraft, aviation logistics, air cargo, tourism. | 2 |
| P6 | To be able to carry out civil aviation cabin services processes in accordance with legal regulations by being competent in the Turkish Civil Aviation Law and international civil aviation legislation. | 5 |
| P7 | To be able to master basic practices such as first aid, announcement, catering and diction techniques within the scope of civil aviation cabin services and to use these skills effectively to ensure passenger satisfaction and safety during the flight. | 1 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | General command of civil aviation legislation | P.2.4 | 1 |
| O2 | To learn the national and international civil aviation legislation and to gain the ability to act in accordance with the legal regulations in flight operations. | P.4.1 | 1 |
| O3 | To learn the legal regulations regarding passenger rights in international agreements and to be informed about the practices aimed at protecting the rights of passengers. | P.4.2 | 1 |
| O4 | To learn how to ensure legal compliance by understanding the contents, application areas and effects of international agreements (e.g. ICAO, IATA rules) valid in the civil aviation sector on cabin services. | P.4.3 | 1 |
| O5 | To understand the duties, responsibilities and regulatory processes of international aviation organizations and to acquire the necessary knowledge and skills to carry out cabin service operations in accordance with these standards. | P.4.4 | 1 |
| O6 | To learn the duties and responsibilities of cabin crew in passenger safety, emergency management and service processes and to ensure legal compliance in practices. | P.6.1 | 1 |
| O7 | Acquiring the responsibilities of the personnel in ground and passenger services in aviation according to the Turkish civil aviation law. | P.6.2 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | General Information |
| 2 | International Maritime Law |
| 3 | Space Law |
| 4 | Tokyo Convention on Crimes and Certain Other Acts Committed on Board Aircraft, 14 September 1963, Montreal Protocol 2014. |
| 5 | 1929 Warsaw Convention for the Unification of Certain Rules Relating to International Carriage by Air and the Hague Protocol Amending the Warsaw Convention. |
| 6 | 1944 International Air Transport Agreement. |
| 7 | 1970 Hague Convention for the Suppression of Unlawful Seizure of Aircraft |
| 8 | 1971 Montreal Convention for the Suppression of Unlawful Acts Against the Safety of Civil Aviation |
| 9 | 1999 Montreal Convention for the Unification of Certain Rules relating to International Carriage by Air. |
| 10 | Turkish Civil Aviation Law Law No: 2920 Date of Adoption: 14.10.1983 |
| 11 | Internatıonal Civil Servant(Vienna Convention on Diplomatic Relations 1961,VIP Status). |
| 12 | Airlines Safety List |
| 13 | Passenger Rights in Aviation |
| 14 | Passenger Rights in Aviation |
Textbook or Material
| Resources | "Turkish Aviation Law" No. 2920 |
| Hava Hukuku", Prof. Dr. İnci Kaner, İstanbul, Filiz Kitabevi, 2004 |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Practice | - | - |
| Field Study | - | - |
| Homework | - | - |
| Presentation | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 1 | 10 | 10 |
| Midterms | 1 | 20 | 20 |
| Quiz | 0 | 0 | 0 |
| Homework | 0 | 0 | 0 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 0 | 0 | 0 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 20 | 20 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 92 | ||
| Total Work Load / 30 | 3,07 | ||
| Course ECTS Credits: | 3 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P2 | P4 | P6 |
|---|---|---|---|---|
| O1 | General command of civil aviation legislation | 4 | - | - |
| O2 | To learn the national and international civil aviation legislation and to gain the ability to act in accordance with the legal regulations in flight operations. | - | 5 | - |
| O3 | To learn the legal regulations regarding passenger rights in international agreements and to be informed about the practices aimed at protecting the rights of passengers. | - | 5 | - |
| O4 | To learn how to ensure legal compliance by understanding the contents, application areas and effects of international agreements (e.g. ICAO, IATA rules) valid in the civil aviation sector on cabin services. | - | 5 | - |
| O5 | To understand the duties, responsibilities and regulatory processes of international aviation organizations and to acquire the necessary knowledge and skills to carry out cabin service operations in accordance with these standards. | - | 1 | - |
| O6 | To learn the duties and responsibilities of cabin crew in passenger safety, emergency management and service processes and to ensure legal compliance in practices. | - | - | 5 |
| O7 | Acquiring the responsibilities of the personnel in ground and passenger services in aviation according to the Turkish civil aviation law. | - | - | 5 |