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Course Details
KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
03931011 Aviation Business Management 2 Autumn 3 3+0+0 5 5
Course Type Elective
Course Cycle Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language Turkish
Methods and Techniques -
Mode of Delivery Face to Face
Prerequisites -
Coordinator Lect. Sinan ÇİZMECİOĞLU
Instructor(s) Lect. Serap ERTEK
Instructor Assistant(s) -
Course Content
It begins with the introduction of business structures and types in the aviation industry and provides a detailed treatment of management functions (planning, organization, execution and control).
Objectives of the Course
It aims to introduce the basic principles of business management in the aviation sector and to provide the ability to develop management strategies appropriate to the dynamics of the sector. It is aimed to teach students the structure, management processes and sectoral characteristics of aviation companies.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses X
Support Courses X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P1 They acquire fundamental, up-to-date, and practical knowledge related to their profession. 3
P3 They follow and effectively utilize current developments and practices in their profession. 4
P6 They can effectively present their thoughts and ideas in written and oral communication, based on their level of knowledge and skills, and express themselves clearly. 4
P11 They are knowledgeable about the legislation and legal regulations related to civil aviation. 5
P12 He/She is familiar with normal and emergency safety procedures. 4
P13 They understand the principles of aircraft flight, flight support systems, and their operating principles. 2
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 It explains the fundamental concepts, actors, and organizational structure of the civil aviation sector. P.1.1 1
O2 It integrates current cabin service practices into operational processes. P.3.2 1
O3 They effectively uses digital flight documents and electronic manuals. P.4.2 1
O4 It develops preventive solutions by assessing potential risks and hazards in advance. P.5.2 1
O5 They uses clear, understandable, and professional language in both booth and team communication. P.6.1 1
O6 The cabin crew acts in accordance with the division of labor within the team. P.7.1 1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 General introduction to the aviation sector
2 Aviation businesses and types
3 Management functions
4 Operational process management
5 Human resources management
6 Financial management and financial analysis
7 Midterm exam and general evaluation
8 Crisis management and risk analysis
9 Sustainability and innovation management
10 International aviation management
11 Competition strategies and marketing
12 Logistics and supply chain in aviation
13 Future trends and digitalization
14 General evaluation
Textbook or Material
Resources Doganis, Rigas. The Airline Business in the 21st Century.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 3 42
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 38 1 38
Midterms 1 30 30
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 40 40
Other 0 0 0
Total Work Load: 150
Total Work Load / 30 5
Course ECTS Credits: 5
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P1 P3 P4 P5 P6 P7
O1 It explains the fundamental concepts, actors, and organizational structure of the civil aviation sector. 5 - - - - -
O2 It integrates current cabin service practices into operational processes. - 4 - - - -
O3 They effectively uses digital flight documents and electronic manuals. - - 5 - - -
O4 It develops preventive solutions by assessing potential risks and hazards in advance. - - - 5 - -
O5 They uses clear, understandable, and professional language in both booth and team communication. - - - - 3 -
O6 The cabin crew acts in accordance with the division of labor within the team. - - 4 - - -