Civil Aviation Cabin Services
Course Details
KTO KARATAY UNIVERSITY
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
Trade and Industry Vocational School
Programme of Civil Aviation Cabin Services
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 03931004 | Fround Service | 2 | Autumn | 3 | 3+0+0 | 5 | 5 |
| Course Type | Elective |
| Course Cycle | Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5) |
| Course Language | Turkish |
| Methods and Techniques | Description, Question and Answer |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | - |
| Instructor(s) | Lect. Serap ERTEK |
| Instructor Assistant(s) | - |
Course Instructor(s)
| Name and Surname | Room | E-Mail Address | Internal | Meeting Hours |
|---|---|---|---|---|
| Lect. Serap ERTEK | T-222 | [email protected] | 7657 |
Course Content
International agreements, laws and regulations, Representation, Management and Supervision activities, General definition of ground service departments, Representation, Management and Supervision Processes, Passenger services processes, Ramp processes, Apron Vehicles, their features and places where they are used
Load control, communication and flight operation processes, Cargo and postal service processes, Security, Aircraft Maintenance, Support services, Ground Handling Management in Turkey, Ground Handling Management in the World
Load control, communication and flight operation processes, Cargo and postal service processes, Security, Aircraft Maintenance, Support services, Ground Handling Management in Turkey, Ground Handling Management in the World
Objectives of the Course
It is aimed to provide human resources with sufficient knowledge and equipment in the aviation sector and the business practices of aviation enterprises operating in all aviation activity fields (airport, ground services, cargo, catering, passenger services, etc.), their important positions in aviation.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | X |
| Specialization / Field Courses | X |
| Support Courses | |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P5 | They possess the ability to independently evaluate professional problems and issues with an analytical and critical approach and to propose solutions. | 5 |
| P11 | They are knowledgeable about the legislation and legal regulations related to civil aviation. | 5 |
| P12 | He/She is familiar with normal and emergency safety procedures. | 4 |
| P13 | They understand the principles of aircraft flight, flight support systems, and their operating principles. | 2 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | It explains the fundamental concepts, actors, and organizational structure of the civil aviation sector. | P.1.1 | |
| O2 | They defines the legislation published by the SHGM (General Directorate of Civil Aviation). | P.11.1 | 1 |
| O3 | They describes the aircraft's main systems. | P.13.2 | |
| O4 | Provides mastery of general legislation and terminology related to civil aviation. | P.11.10 | 1 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | Introduction, introduction of ground services. |
| 2 | International agreements, laws and regulations |
| 3 | Representation, Management and Supervision activities, general definition of ground handling departments |
| 4 | Representation, Management and Oversight Processes |
| 5 | Passenger services processes, Ramp processes |
| 6 | Passenger services processes, Ramp processes |
| 7 | Apron Tools, their features and where they are used |
| 8 | Load control, communication and flight operation processes, Cargo and postal service processes |
| 9 | Load control, communication and flight operation processes, Cargo and postal service processes |
| 10 | Security, Aircraft Maintenance, Support services |
| 11 | Ground Service Management in Turkey |
| 12 | Ground Handling Companies in Turkey |
| 13 | Ground Services Management in the World |
| 14 | International Ground Handling Companies |
Textbook or Material
| Resources | Airport Handling Manuel Booklet |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Laboratory | - | - |
| Practice | - | - |
| Field Study | - | - |
| Course Specific Internship (If Any) | - | - |
| Homework | - | - |
| Presentation | - | - |
| Projects | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 40 (%) |
| Final Exam | 1 | 60 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 15 | 2 | 30 |
| Midterms | 1 | 1 | 1 |
| Quiz | 0 | 0 | 0 |
| Homework | 1 | 8 | 8 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 1 | 8 | 8 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 1 | 1 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 90 | ||
| Total Work Load / 30 | 3 | ||
| Course ECTS Credits: | 3 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P1 | P11 | P13 |
|---|---|---|---|---|
| O1 | It explains the fundamental concepts, actors, and organizational structure of the civil aviation sector. | 5 | - | - |
| O2 | They defines the legislation published by the SHGM (General Directorate of Civil Aviation). | - | 5 | - |
| O3 | Provides mastery of general legislation and terminology related to civil aviation. | - | 4 | - |
| O4 | They describes the aircraft's main systems. | - | - | 3 |