Civil Aviation Cabin Services

Course Code	Course Name	Year	Period	Semester	T+A+L	Credit	ECTS
03920001	Normal Safety Rules	1	Spring	2	3+1+0	7	7

Course Type	Compulsory
Course Cycle	Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language	Turkish
Methods and Techniques	-
Mode of Delivery	Face to Face
Prerequisites	-
Coordinator	-
Instructor(s)	Asst. Prof. Adile BEBEK YEŞİLKAYA
Instructor Assistant(s)	-

Name and Surname	Room	E-Mail Address	Internal	Meeting Hours
Asst. Prof. Adile BEBEK YEŞİLKAYA	C-127	[email protected]		Thursday 13:30-14:30

Basic Vocational Courses	X
Specialization / Field Courses	X
Support Courses
Transferable Skills Courses
Humanities, Communication and Management Skills Courses

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Program Learning Outcomes	Level
P1	They acquire fundamental, up-to-date, and practical knowledge related to their profession.	3
P2	They gain knowledge about occupational health and safety, environmental awareness, and quality processes.	5
P3	They follow and effectively utilize current developments and practices in their profession.	3
P4	He/She effectively uses information technologies (software, programs, animation, etc.) related to his/her profession.	3
P5	They possess the ability to independently evaluate professional problems and issues with an analytical and critical approach and to propose solutions.	3
P6	They can effectively present their thoughts and ideas in written and oral communication, based on their level of knowledge and skills, and express themselves clearly.	2
P7	As a team member, they take responsibility for solving complex and unforeseen problems encountered in applications related to their field.	4
P11	They are knowledgeable about the legislation and legal regulations related to civil aviation.	4
P12	He/She is familiar with normal and emergency safety procedures.	5

Upon the successful completion of this course, students will be able to:
No	Learning Outcomes	Outcome Relationship	Measurement Method **
O1	It explains the fundamental concepts, actors, and organizational structure of the civil aviation sector.	P.1.1	1
O2	Matters Requiring Professional Communication and Operational Attention:	P.1.4	1
O3	It monitors current safety, security, and service trends in the civil aviation sector.	P.3.1
O4	It integrates current cabin service practices into operational processes.	P.3.2
O5	They interprets and implements updates to legislation, procedures, and instructions.	P.3.3
O6	They describes the basic information systems used in cabin operations.	P.4.1
O7	They effectively uses digital flight documents and electronic manuals.	P.4.2
O8	They systematically analyzes operational problems encountered inside the aircraft cabin.	P.5.1
O9	It develops preventive solutions by assessing potential risks and hazards in advance.	P.5.2
O10	They demonstrates the ability to make sound decisions in emergency and extraordinary situation scenarios.	P.5.3
O11	The team takes the appropriate action in situations that threaten flight safety.	P.7.6	1
O12	Familiarizes with new technological systems related to cabin services (cabin equipment, digital documents, etc.).	P.3.4
O13	It develops professional awareness by drawing conclusions from current cases and incident reports.	P.3.5
O14	They addresses passenger-related issues with an analytical approach and offers solutions.	P.5.4
O15	They identifies violations of regulations and implements the appropriate reporting process.	P.5.5
O16	They contributes to continuous improvement by using critical thinking skills in professional practices.	P.5.6
O17	They prepare professional reports, notifications, and forms accurately in writing.	P.6.4
O18	They describes standard flight safety procedures.	P.12.1
O19	They explains the operating principles of cabin equipment.	P.12.4
O20	They understands the importance of safety culture and concept.	P.12.6
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7

Week	Topics
1	Introduction to Cabin Safety, Definition, Scope and Basic Information of Cabin Safety, Purpose and Importance of Cabin Safety
2	The Role of Cabin Crew in Flight Safety, Definition and Differences Between Safety and Security Concepts
3	Cabin Briefing: Purpose, Scope and Implementation, Personal Preparation and Suitability for the Role
4	Cabin Equipment Checks and Pre-Flight Preparations
5	Passenger Safety Briefing and Communication
6	Passenger Management and Counting Procedures, The Purpose of Passenger Management and its Relationship to Safety, Special Passenger Groups
7	Boarding Discipline: Hand Luggage, Seating Arrangements, Behavior Management, Hand Luggage, Seating Arrangements and Cabin Discipline, Boarding Announcements and Managing Behavioral Issues.
8	Flight aerodynamics, Critical Phases, Sterile Cockpit
9	Cabin Safety During Flight
10	Door and Slide Operations (Normal/Abnormal)
11	De Briefing
12	Definition and Purpose of Civil Aviation Security, Role and Responsibilities of Cabin Crew in Security, Cockpit Door, Access Control and Aircraft Search, Suspicious Behavior and Item Management.
13	Aggressive Passenger and Unlawful Interference Scenarios, Safety Briefing and Threat Communication
14	Reporting Culture and Safety Documentation, Cabin-Cockpit Coordination and Sustainability of Safety Culture

Resources

Airlines companies manuels

In-Term Studies	Quantity	Percentage
Attendance	-	-
Laboratory	-	-
Practice	-	-
Field Study	-	-
Course Specific Internship (If Any)	-	-
Homework	-	-
Presentation	-	-
Projects	-	-
Seminar	-	-
Quiz	-	-
Listening	-	-
Midterms	1	40 (%)
Final Exam	1	60 (%)
Total		100 (%)

	Quantity	Duration	Total Work Load
Course Week Number and Time	14	3	42
Out-of-Class Study Time (Pre-study, Library, Reinforcement)	0	0	0
Midterms	1	40	40
Quiz	0	0	0
Homework	0	0	0
Practice	14	1	14
Laboratory	0	0	0
Project	0	0	0
Workshop	0	0	0
Presentation/Seminar Preparation	9	5	45
Fieldwork	0	0	0
Final Exam	1	60	60
Other	0	0	0
Total Work Load:			201
Total Work Load / 30			6,70
Course ECTS Credits:			7

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Learning Outcomes	P1	P3	P4	P5	P6	P7	P12
O1	It explains the fundamental concepts, actors, and organizational structure of the civil aviation sector.	5	-	-	-	-	-	-
O2	Matters Requiring Professional Communication and Operational Attention:	5	-	-	-	-	-	-
O3	It monitors current safety, security, and service trends in the civil aviation sector.	-	-	-	-	-	-	-
O4	It integrates current cabin service practices into operational processes.	-	-	-	-	-	-	-
O5	They interprets and implements updates to legislation, procedures, and instructions.	-	-	-	-	-	-	-
O6	Familiarizes with new technological systems related to cabin services (cabin equipment, digital documents, etc.).	-	-	-	-	-	-	-
O7	It develops professional awareness by drawing conclusions from current cases and incident reports.	-	-	-	-	-	-	-
O8	They describes the basic information systems used in cabin operations.	-	-	-	-	-	-	-
O9	They effectively uses digital flight documents and electronic manuals.	-	-	-	-	-	-	-
O10	They systematically analyzes operational problems encountered inside the aircraft cabin.	-	-	-	-	-	-	-
O11	It develops preventive solutions by assessing potential risks and hazards in advance.	-	-	-	-	-	-	-
O12	They demonstrates the ability to make sound decisions in emergency and extraordinary situation scenarios.	-	-	-	-	-	-	-
O13	They addresses passenger-related issues with an analytical approach and offers solutions.	-	-	-	-	-	-	-
O14	They identifies violations of regulations and implements the appropriate reporting process.	-	-	-	-	-	-	-
O15	They contributes to continuous improvement by using critical thinking skills in professional practices.	-	-	-	-	-	-	-
O16	They prepare professional reports, notifications, and forms accurately in writing.	-	-	-	-	-	-	-
O17	The team takes the appropriate action in situations that threaten flight safety.	-	-	-	-	-	5	-
O18	They describes standard flight safety procedures.	-	-	-	-	-	-	-
O19	They explains the operating principles of cabin equipment.	-	-	-	-	-	-	-
O20	They understands the importance of safety culture and concept.	-	-	-	-	-	-	-