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Course Details
KTO KARATAY UNIVERSITY
İktisadi, İdari ve Sosyal Bilimler Fakültesi
Programme of Energy Management
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
00751002 Effective Communication, Negotiation Skills and Public Relations 3 Autumn 5 3+0+0 4 4
Course Type Elective
Course Cycle Bachelor's (First Cycle) (TQF-HE: Level 6 / QF-EHEA: Level 1 / EQF-LLL: Level 6)
Course Language Turkish
Methods and Techniques Görsel işitsel yöntem
Mode of Delivery Face to Face
Prerequisites Yoktur
Coordinator -
Instructor(s) -
Instructor Assistant(s) -
Course Content
Interpersonal Communication is one of the most important and undeniable issues in human relations. It is possible for people to achieve their goals by establishing correct communication in both private and business life. Establishing correct communication is possible primarily by knowing oneself, choosing the right channels, using effective communication techniques and body language correctly.

Interpersonal communication is also defined as the art of behaving according to the judgment reached by evaluating the people with whom communication is made. Based on this, the subtleties of how to reach the targeted point by synthesizing verbal and nonverbal communication techniques will be covered in the interpersonal communication course.
Objectives of the Course
1. Learning to know oneself and manage emotions
2. Developing communication skills and managing interpersonal conflicts
3. Learning to use effective communication techniques and nonverbal communication channels such as body language
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses
Transferable Skills Courses
Humanities, Communication and Management Skills Courses X
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P5 To be able to communicate orally and in writing in the language of study, to have at least one foreign language knowledge 1
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 To be able to use basic expressions at a simple level for everyday life. P.5.1
O2 To be able to comprehend frequently used expressions and sentences in listening and reading texts. P.5.2
O3 Introducing oneself in social environments, asking and answering questions about personal information to be able to give. P.5.3
O4 Expressing his/her own past, his/her immediate environment and events in simple written and oral form to be able to. P.5.4
O5 To be able to fill out simple forms encountered in daily life, to create short and simple notes. P.5.5
O6 To be able to read short and simple texts, to be able to read simple texts in written texts such as advertisements and posters. comprehend the contents. P.5.6
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 Definition of Communication
2 Principles of Communication
3 Elements of Interpersonal Communication
4 Elements of Interpersonal Communication
5 Types of communication
6 verbal communication
7 midterm exam
8 Verbal Communication
9 Nonverbal communicaiton
10 Nonverbal Communication
11 Body Language
12 Body Language / Project presentations
13 Body Language / Project presentations
14 Final Exam
Textbook or Material
Resources Introduction to Communication
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Quiz - -
Listening - -
Midterms 1 30 (%)
Final Exam 1 70 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 3 42
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 14 3 42
Midterms 1 16 16
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 1 20 20
Other 0 0 0
Total Work Load: 120
Total Work Load / 30 4
Course ECTS Credits: 4
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P5
O1 To be able to use basic expressions at a simple level for everyday life. 1
O2 To be able to comprehend frequently used expressions and sentences in listening and reading texts. 2
O3 Introducing oneself in social environments, asking and answering questions about personal information to be able to give. 3
O4 Expressing his/her own past, his/her immediate environment and events in simple written and oral form to be able to. 4
O5 To be able to fill out simple forms encountered in daily life, to create short and simple notes. -
O6 To be able to read short and simple texts, to be able to read simple texts in written texts such as advertisements and posters. comprehend the contents. -