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Course Details
KTO KARATAY UNIVERSITY
School of Health Sciences
Programme of Nursing
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
02050302 Communication in Nurse-Patient Relationship 3 Autumn 5 3+0+0 2 2
Course Type Compulsory
Course Cycle Bachelor's (First Cycle) (TQF-HE: Level 6 / QF-EHEA: Level 1 / EQF-LLL: Level 6)
Course Language Turkish
Methods and Techniques -
Mode of Delivery Face to Face
Prerequisites -
Coordinator -
Instructor(s) Prof. Ayşe ÖZCAN
Instructor Assistant(s) -
Course Instructor(s)
Name and Surname Room E-Mail Address Internal Meeting Hours
Prof. Ayşe ÖZCAN - [email protected]
Course Content
Bu ders, hastayı anlamada ve kendini tanımada iletişim kavramını, düşünce-duygu-davranış arasındaki bağlantıları, empatik (etkin) dinleme, temel insan tepkilerinden atılganlığın (assertiveness) kişilerarası ilişkileri nasıl etkilediği, duyguların "ben dili"ve "sen dili"ile ifadesinin insan ilişkileri üzerindeki etkisi, mesleki ve sosyal ilişki arasındaki farkı, iletişimde terapötik olan ve olmayan görüşme tekniklerini ve bazı durumlarda sorun oluşturan hasta davranışlarına yönelik hemşire yaklaşımlarını içermektedir.
Objectives of the Course
Psychological counseling from a multicultural, feminist and ethical perspective in nurse-patient relationship, developing therapeutic Your student; multicultural and ethical perspective in nurse-patient relationship for psychological counseling and psychotherapeutic approach in terms of recognize therapeutic communication and basic counseling skills, examine psychosocial interventions and gain self-awareness provides.
Contribution of the Course to Field Teaching
Basic Vocational Courses X
Specialization / Field Courses
Support Courses X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses
Relationships between Course Learning Outcomes and Program Outcomes
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Program Learning Outcomes Level
P1 Has basic knowledge, attitude and skills regarding the duties, powers and responsibilities of the nursing profession. 5
P2 Using theoretical knowledge and skills, identifies, analyzes and synthesizes problems related to the field of nursing practice and develops evidence-based solution suggestions. 5
P6 Establishes effective communication and cooperation with individuals, families, society, colleagues, other members of the healthcare team, institutions and organizations in the provision of health services. 5
Course Learning Outcomes
Upon the successful completion of this course, students will be able to:
No Learning Outcomes Outcome Relationship Measurement Method **
O1 Knows the importance of the concept of communication in human relations and the characteristics of the nurse-patient relationship. P.1.5 1
O2 Can distinguish between therapeutic and non-therapeutic communication techniques. P.1.7 1
O3 Can explain the importance of therapeutic communication in establishing and maintaining the therapeutic nurse-patient relationship. P.6.2 1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7
Weekly Detailed Course Contents
Week Topics
1 Factors affecting therapeutic nurse-patient interaction.
2 Self-concept, Giving and receiving feedback, Perception / Prejudice
3 Therapeutic use of self, Nurse's self-knowledge, Reflection of self, self-disclosure
4 The basic characteristics of the nurse in the therapeutic relationship (friendship, warmth, respect, trust, sincerity, empathy)
5 Behaviors that affect communication – Assertiveness (Don't say no, Expressing wishes, Expressing yourself, Expressing emotions in "You"and "I"language)
6 Nonverbal communication (facial expression, tone of voice, eye contact, body posture) / Verbal Communication, Active (Active) Listening
7 Arasınav
8 Active (Active) Listening, Empathy (continued)
9 "Occupational"and "Social"Relationship, Inequality of Power in Relationship, Boundaries, Transference, Opposition transfer
10 therapeutic communication skills
11 therapeutic communication skills
13 Cognitive Distortions
Textbook or Material
Resources Arnold, E.C., Underman Boggs, K. (2016) Interpersonal relationship: professional communication skills for nurses. Elsevier, USA. Dökmen, Ü. (2005) İletişim Çatışmaları ve Empati (31.Basım). İstanbul: Sistem Yayıncılık. Varcarolis, EM.(2015). Manual of Psychiatric Nursing Care Planning Assesment Guides diagnoses psychofarmacology. Fifth edition. St Louis: Elsevier Saunders ISBN: 978-1-4557-4019-2 Geçtan, E. (2009). İnsan Olmak. İstanbul: Metis Yayınları.. Öz, F. (2010). Sağlık Alanında Temel Kavramlar. Ankara: Mattek Matbaacılık. Özcan, A. (2006) Hemşire Hasta İlişkisi ve İletişim. Ankara: Sistem Ofset Basım Yayın San. Lim. Şrk. Üstün,B., Akgün,E., Partlak,N., (2005). Hemşirelikte İletişim Becerileri Öğretimi, Okullar Yayınevi, İzmir Özer, A.K. (1995).Duygusal gerilimle Başedebilme ‘Ben Değeri Tiryakiliği'. İstanbul: Varlık Yayınları A.Ş. Greenberger. D., Padesky, C.A. (2008) Evinizdeki Terapist-Düşüncelerinizi değiştirerek Duygularınıza Hakim Olmanın Yolları. Çeviri: Zeynep ARMAY.
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Laboratory - -
Practice - -
Field Study - -
Homework - -
Presentation - -
Seminar - -
Quiz - -
Midterms 1 40 (%)
Final Exam 1 60 (%)
Total 100 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 14 3 42
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 0 0 0
Midterms 14 1 14
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 14 2 28
Final Exam 14 1 14
Other 0 0 0
Total Work Load: 98
Total Work Load / 30 3,27
Course ECTS Credits: 3
Course - Learning Outcomes Matrix
Relationship Levels
Lowest Low Medium High Highest
1 2 3 4 5
# Learning Outcomes P1 P6
O1 Knows the importance of the concept of communication in human relations and the characteristics of the nurse-patient relationship. 5 -
O2 Can distinguish between therapeutic and non-therapeutic communication techniques. 5 -
O3 Can explain the importance of therapeutic communication in establishing and maintaining the therapeutic nurse-patient relationship. - 5