Nursing

Course Details

KTO KARATAY UNIVERSITY
Faculty of Health Sciences
Programme of Nursing
Course Details

Course Code	Course Name	Year	Period	Semester	T+A+L	Credit	ECTS
02050302	Communication in Nurse-Patient Relationship	3	Autumn	5	3+0+0	2	2

Course Type	Compulsory
Course Cycle	Bachelor's (First Cycle) (TQF-HE: Level 6 / QF-EHEA: Level 1 / EQF-LLL: Level 6)
Course Language	Turkish
Methods and Techniques	Konu anlatımı, rol oynamalar, kısa film sunumları, seminer ve tartışmadır.
Mode of Delivery	Hybrid
Prerequisites	-
Coordinator	-
Instructor(s)	Asst. Prof. Halil İbrahim BİLKAY
Instructor Assistant(s)	-

Course Instructor(s)

Name and Surname	Room	E-Mail Address	Internal	Meeting Hours
Asst. Prof. Halil İbrahim BİLKAY	B-BZ33	[email protected]	7365

Course Content

This course includes the concept of communication in understanding the patient and knowing oneself, the connections between thought-emotion-behavior, empathic (active) listening, how assertiveness, one of the basic human reactions, affects interpersonal relationships, the effect of expressing emotions with "I language" and "you language" on human relationships, the difference between professional and social relationships, therapeutic and non-therapeutic interview techniques in communication, and nursing approaches to patient behaviors that cause problems in some cases.

Objectives of the Course

The purpose of this course is to enable students to acquire effective communication skills in the nurse-patient relationship, to recognize therapeutic communication and basic counseling skills for psychological counseling and psychotherapeutic approaches from a multicultural and ethical perspective in the nurse-patient relationship, to examine psychosocial interventions, and to gain self-awareness about communication processes.

Contribution of the Course to Field Teaching

Basic Vocational Courses	X
Specialization / Field Courses
Support Courses
Transferable Skills Courses	X
Humanities, Communication and Management Skills Courses

Relationships between Course Learning Outcomes and Program Outcomes

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Program Learning Outcomes	Level
P1	Has basic knowledge, attitude and skills regarding the duties, powers and responsibilities of the nursing profession.	5
P6	Establishes effective communication and cooperation with individuals, families, society, colleagues, other members of the healthcare team, institutions and organizations in the provision of health services.	5

Course Learning Outcomes

Upon the successful completion of this course, students will be able to:
No	Learning Outcomes	Outcome Relationship	Measurement Method **
O1	Knows the importance of the concept of communication in human relations and the characteristics of the nurse-patient relationship.	P.1.47	1
O2	Can distinguish between therapeutic and non-therapeutic communication techniques and use them in the communication process.	P.1.65	1
O3	Develops and applies communication skills in difficult patient and crisis situations.	P.6.24	1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7

Weekly Detailed Course Contents

Week	Topics
1	‣ Course Introduction ‣ Communication and basic concepts
2	‣ Body language and its importance
3	‣ Basic communication skills
4	‣ Nurse-patient relationships and influencing concepts
5	‣ Effective and ineffective communication techniques
6	‣ Communicating in special situations
7	‣ Midterm Exam
8	‣ Communication Barriers ‣ Culture and Communication Group Listening Group Empathy-Sympathy-Apathy
9	‣ Conflict, crisis, violence, and communication Group Manipulation Group Anger
10	‣ Intra-team communication Group body language Group digital communication
11	‣ Counseling Skills Group Trust Group Humor Group Patient Relative
12	‣ Self-awareness and therapeutic use of self Child-Adolescent Group Elderly Group Culture Group
13	‣ Case studies on patient-nurse communication Group Feedback Group Prejudice Group Emotions
14	‣ END OF YEAR EXAM

Textbook or Material

Resources	Gurhan, N., Okanli, A. (2017). The Secret of Life: Communication. Ankara Nobel Medical Bookstores.
	Arnold, E.C., Underman Boggs, K. (2016) Interpersonal relationship: professional communication skills for nurses. Elsevier, USA.
	Dökmen, Ü. (2005) Communication Conflicts and Empathy, 31st Edition, Sistem Publishing, Istanbul.
	Geçtan, E. (2009). Being Human. Metis Publications, Istanbul.
	Greenberger, D., & Padesky, C.A. (2008) The Therapist at Home - How to Master Your Emotions by Changing Your Thoughts. Translated by Zeynep Armay.
	Özcan, A. (2006). Nurse-Patient Relationship and Communication. Sistem Ofset Printing Publishing Limited Company, Ankara.
	Ozer, A.K. (1995). Coping with Emotional Stress: ‘Self-Esteem Addiction'. Istanbul.
	Üstün, B., Akgün, E., & Partlak, N. (2005). Teaching Communication Skills in Nursing, Schools Publishing House, Izmir.

Evaluation Method and Passing Criteria

In-Term Studies	Quantity	Percentage
Attendance	-	-
Laboratory	-	-
Practice	-	-
Seminar	1	10 (%)
Midterms	1	30 (%)
Final Exam	1	60 (%)
Total		100 (%)

ECTS / Working Load Table

	Quantity	Duration	Total Work Load
Course Week Number and Time	14	3	42
Out-of-Class Study Time (Pre-study, Library, Reinforcement)	0	0	0
Midterms	14	1	14
Quiz	0	0	0
Homework	0	0	0
Practice	0	0	0
Laboratory	0	0	0
Project	0	0	0
Workshop	0	0	0
Presentation/Seminar Preparation	0	0	0
Fieldwork	0	0	0
Final Exam	14	1	14
Other	0	0	0
Total Work Load:			70
Total Work Load / 30			2,33
Course ECTS Credits:			2

Course - Learning Outcomes Matrix

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Learning Outcomes	P1	P6
O1	Knows the importance of the concept of communication in human relations and the characteristics of the nurse-patient relationship.	5	-
O2	Can distinguish between therapeutic and non-therapeutic communication techniques and use them in the communication process.	5	-
O3	Develops and applies communication skills in difficult patient and crisis situations.	-	5