Court Office Services

Course Code	Course Name	Year	Period	Semester	T+A+L	Credit	ECTS
07440223	Public Relations and Communication Techniques	2025	Spring	4	2+0+0	5	5

Course Type	Compulsory
Course Cycle	Associate (Short Cycle) (TQF-HE: Level 5 / QF-EHEA: Short Cycle / EQF-LLL: Level 5)
Course Language	Turkish
Methods and Techniques	-
Mode of Delivery	Face to Face
Prerequisites	-
Coordinator	-
Instructor(s)	Assoc. Prof. Eda SEZERER ALBAYRAK
Instructor Assistant(s)	-

Name and Surname	Room	E-Mail Address	Internal	Meeting Hours
Assoc. Prof. Eda SEZERER ALBAYRAK	C-Z28	[email protected]	7262

Basic Vocational Courses
Specialization / Field Courses
Support Courses	X
Transferable Skills Courses
Humanities, Communication and Management Skills Courses	X

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Program Learning Outcomes	Level
P8	To acquire the necessary competences related to office and office management and to solve the problems that may arise	2
P10	Students can use information technologies effectively and efficiently in academic and To gain the competence to solve the problems they encounter in their professional lives.	3
P11	To be able to be competent in the determination and elimination of expression disorders that may occur in written and oral expression of Turkish language and the production of meaningful speech texts with correct sentences and scientific research methods.	3
P14	Being able to convey knowledge about a subject in writing	4

Upon the successful completion of this course, students will be able to:
No	Learning Outcomes	Outcome Relationship	Measurement Method **
O1	Knows the general principles and rules that employees in the justice legal services sector should know.	P.1.1	1
O2	Ability to produce strategies in accordance with professional ethics for the problems encountered	P.9.5	1
O3	The effects and consequences of social responsibility with a morality that does not surrender to things ability to evaluate	P.9.6	1
** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7

Week	Topics
1	Concept of Public Relations, Purpose of Public Relations, Basic Characteristics of Public Relations, Basic Principles of Public Relations
2	Concept of Public Relations, Purpose of Public Relations, Basic Characteristics of Public Relations, Basic Principles of Public Relations
3	Social Responsibility in Public Relations, Social Responsibility in Public Relations, Research Methods in Public Relations
4	Social Responsibility in Public Relations, Social Responsibility in Public Relations, Research Methods in Public Relations
5	Social Relations and Society, Human Relations, Protocol and Etiquette, Rules to Consider in Face-to-Face Relationships
6	Social Relations and Society, Human Relations, Protocol and Etiquette, Rules to Consider in Face-to-Face Relationships
7	Rules to be Observed in Society, Superior-Subordinate Relations
8	Rules to be Observed in Society, Superior-Subordinate Relations
9	Concept of Communication, Characteristics of Communication, Basic Principles of Communication, Barriers to Communication
10	Concept of Communication, Characteristics of Communication, Basic Principles of Communication, Barriers to Communication
11	Classification of Communication, Verbal Communication, You Language / I Language, Listening Skills
12	Classification of Communication, Verbal Communication, You Language / I Language, Listening Skills
13	Non-verbal Communication, Body Language, Objective Communication, Interpersonal Distance, Sitting and Walking Style, Clothing and Accessories, Colors
14	Non-verbal Communication, Body Language, Objective Communication, Interpersonal Distance, Sitting and Walking Style, Clothing and Accessories, Colors

Resources	Halkla İlişkiler ve İletişim, Fatma Geçikli, İstanbul Beta Basım A.Ş.
	Introduction to Communication

In-Term Studies	Quantity	Percentage
Attendance	-	-
Laboratory	-	-
Practice	-	-
Homework	-	-
Presentation	-	-
Midterms	1	40 (%)
Final Exam	1	60 (%)
Total		100 (%)

	Quantity	Duration	Total Work Load
Course Week Number and Time	14	2	28
Out-of-Class Study Time (Pre-study, Library, Reinforcement)	0	0	0
Midterms	1	1	1
Quiz	0	0	0
Homework	1	1	1
Practice	0	0	0
Laboratory	0	0	0
Project	0	0	0
Workshop	0	0	0
Presentation/Seminar Preparation	1	1	1
Fieldwork	0	0	0
Final Exam	1	1	1
Other	14	2	28
Total Work Load:			60
Total Work Load / 30			2
Course ECTS Credits:			2

Relationship Levels
Lowest	Low	Medium	High	Highest
1	2	3	4	5

#	Learning Outcomes	P1	P9
O1	Knows the general principles and rules that employees in the justice legal services sector should know.	2	3
O2	Ability to produce strategies in accordance with professional ethics for the problems encountered	4	3
O3	The effects and consequences of social responsibility with a morality that does not surrender to things ability to evaluate	3	3