Industrial Engineering
Course Details
KTO KARATAY UNIVERSITY
Mühendislik ve Doğa Bilimleri Fakültesi
Programme of Industrial Engineering
Course Details
Mühendislik ve Doğa Bilimleri Fakültesi
Programme of Industrial Engineering
Course Details
| Course Code | Course Name | Year | Period | Semester | T+A+L | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| 15230308 | Quality Management | 2 | Autumn | 3 | 3+0+0 | 3 | 5 |
| Course Type | Compulsory |
| Course Cycle | Bachelor's (First Cycle) (TQF-HE: Level 6 / QF-EHEA: Level 1 / EQF-LLL: Level 6) |
| Course Language | Turkish |
| Methods and Techniques | Anlatım, soru-cevap, vaka analizi |
| Mode of Delivery | Face to Face |
| Prerequisites | - |
| Coordinator | Prof. Murat DARÇIN |
| Instructor(s) | Prof. Murat DARÇIN |
| Instructor Assistant(s) | - |
Course Instructor(s)
| Name and Surname | Room | E-Mail Address | Internal | Meeting Hours |
|---|---|---|---|---|
| Prof. Murat DARÇIN | A-306 | [email protected] | 7907 |
Course Content
The "Quality Management" course begins with the concept of quality and its historical development. The course examines in detail the philosophy of quality, the views of quality gurus such as Deming, Juran and Crosby, and addresses the principles of Total Quality Management (TQM). Information on international standards and certification processes, quality improvement models and quality awards such as ISO 9000:2015 and ISO 9001:2015 is provided. Kaizen and continuous improvement methods are introduced and how students can integrate these methods into their business processes is discussed. The use of seven basic and seven new quality tools in quality control and improvement studies is discussed. Additionally, continuous improvement methodologies such as Six Sigma methodology and DMAIC processes are also important components of the course. The course content is supported by theoretical knowledge as well as practical applications and case studies.
Objectives of the Course
The aim of the "Quality Management" course is to teach students the basic concepts, theories, tools and practices related to quality management and control. This course aims to teach students how to effectively plan, implement, evaluate and improve quality management processes in businesses.
Contribution of the Course to Field Teaching
| Basic Vocational Courses | X |
| Specialization / Field Courses | X |
| Support Courses | |
| Transferable Skills Courses | |
| Humanities, Communication and Management Skills Courses |
Relationships between Course Learning Outcomes and Program Outcomes
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Program Learning Outcomes | Level |
|---|---|---|
| P1 | Sufficient knowledge of mathematics, science and Industrial Engineering discipline-specific subjects; Ability to use theoretical and applied knowledge in these fields to solve complex Industrial Engineering problems | 5 |
| P9 | Information about complying with ethical principles, professional and ethical responsibility, and standards used in engineering practices | 5 |
Course Learning Outcomes
| Upon the successful completion of this course, students will be able to: | |||
|---|---|---|---|
| No | Learning Outcomes | Outcome Relationship | Measurement Method ** |
| O1 | P.1.13 | 1,5 | |
| O2 | P.1.14 | 1,5 | |
| O3 | P.1.15 | 1,5 | |
| O4 | Kalite Yönetim Sistemleri'nin (KYS) temel prensiplerini ve uygulamalarını kavrar. | P.1.151 | 1,5 |
| O5 | Kaizen felsefesini ve sürekli iyileştirme süreçlerini tanımlayabilir. | P.1.152 | 1,5 |
| O6 | Yedi temel kalite aracını ve yedi yeni kalite yönetim aracını kullanarak veri analizi yapar. | P.1.153 | 1,5 |
| O7 | ISO 9000 serisi kalite standartlarını açıklar. | P.9.16 | 1,5 |
| ** Written Exam: 1, Oral Exam: 2, Homework: 3, Lab./Exam: 4, Seminar/Presentation: 5, Term Paper: 6, Application: 7 | |||
Weekly Detailed Course Contents
| Week | Topics |
|---|---|
| 1 | The concept of quality and the historical development of quality |
| 2 | Quality philosophy |
| 3 | Quality philosophy |
| 4 | Total Quality Management (TQM) |
| 5 | Total Quality Management (TQM) |
| 6 | Standardization, certification |
| 7 | ISO 9000:2015, ISO 9001:2015 |
| 8 | Midterm |
| 9 | Quality improvement models, quality awards |
| 10 | Continuous Improvement (Kaizen) |
| 11 | Continuous Improvement (Kaizen) |
| 12 | Seven basic quality tools |
| 13 | Seven new quality management tools |
| 14 | Six Sigma |
| 15 | Six Sigma |
| 16 | Final exam |
Textbook or Material
| Resources | David L. Goetsch, Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality, 9th edition, Published by Pearson (2022), ISBN-13: 9780137848249 |
Evaluation Method and Passing Criteria
| In-Term Studies | Quantity | Percentage |
|---|---|---|
| Attendance | - | - |
| Laboratory | - | - |
| Practice | - | - |
| Field Study | - | - |
| Course Specific Internship (If Any) | - | - |
| Homework | 1 | 20 (%) |
| Presentation | - | - |
| Projects | - | - |
| Seminar | - | - |
| Quiz | - | - |
| Listening | - | - |
| Midterms | 1 | 30 (%) |
| Final Exam | 1 | 50 (%) |
| Total | 100 (%) | |
ECTS / Working Load Table
| Quantity | Duration | Total Work Load | |
|---|---|---|---|
| Course Week Number and Time | 14 | 3 | 42 |
| Out-of-Class Study Time (Pre-study, Library, Reinforcement) | 14 | 2 | 28 |
| Midterms | 1 | 20 | 20 |
| Quiz | 0 | 0 | 0 |
| Homework | 1 | 20 | 20 |
| Practice | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Project | 0 | 0 | 0 |
| Workshop | 0 | 0 | 0 |
| Presentation/Seminar Preparation | 1 | 10 | 10 |
| Fieldwork | 0 | 0 | 0 |
| Final Exam | 1 | 30 | 30 |
| Other | 0 | 0 | 0 |
| Total Work Load: | 150 | ||
| Total Work Load / 30 | 5 | ||
| Course ECTS Credits: | 5 | ||
Course - Learning Outcomes Matrix
| Relationship Levels | ||||
| Lowest | Low | Medium | High | Highest |
| 1 | 2 | 3 | 4 | 5 |
| # | Learning Outcomes | P1 | P9 |
|---|---|---|---|
| O1 | Kalitenin temel kavramlarını ve tarihsel gelişimini tanımlar. | 5 | - |
| O2 | Deming, Juran ve Crosby gibi kalite gurularının görüşlerini karşılaştırabilir. | 5 | - |
| O3 | Toplam Kalite Yönetimi (TKY) prensiplerini ve uygulamalarını tanımlayabilir. | 5 | - |
| O4 | Kalite Yönetim Sistemleri'nin (KYS) temel prensiplerini ve uygulamalarını kavrar. | 5 | - |
| O5 | Kaizen felsefesini ve sürekli iyileştirme süreçlerini tanımlayabilir. | 5 | - |
| O6 | Yedi temel kalite aracını ve yedi yeni kalite yönetim aracını kullanarak veri analizi yapar. | 5 | - |
| O7 | ISO 9000 serisi kalite standartlarını açıklar. | - | 5 |