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Course Details
KTO KARATAY UNIVERSITY
Graduate Education Institute
Programme of Business Administration Graduate Program With Thesis
Course Details
Course Code Course Name Year Period Semester T+A+L Credit ECTS
81511122 Product Management and Product Development 1 Spring 2 3+0+0 7,5 7,5
Course Type Elective
Course Cycle Master's (Second Cycle) (TQF-HE: Level 7 / QF-EHEA: Level 2 / EQF-LLL: Level 7)
Course Language Turkish
Methods and Techniques -
Mode of Delivery Face to Face
Prerequisites -
Coordinator -
Instructor(s) -
Instructor Assistant(s) -
Course Content
Quality concept, quality control, statistical quality control, total quality management, quality circles, ISO 9000, Six sigma, Kaizen continuous development, Quality management in production
Objectives of the Course
The aim of this course is; The aim of this course is to provide the students with the basic concepts, techniques and philosophy of quality and total quality management.
Contribution of the Course to Field Teaching
Basic Vocational Courses
Specialization / Field Courses
Support Courses
Transferable Skills Courses
Humanities, Communication and Management Skills Courses
Weekly Detailed Course Contents
Week Topics
1 Kalite kavramı
2 Toplam kalite yönetimi tarihi gelişimi
3 Toplam kalite yönetimi
4 Toplam kalite yönetiminin unsurları
5 Liderlik - müşteri odaklılık
6 Sürekli iyileştirme 'KAIZEN'
7 Kalite çemberleri
8 Süreç yönetimi - önlemeye dönük yaklaşım
9 Herkesin katılımı - Sürekli eğitim
10 İstatistiksel Kalite Kontrol
11 Hizmet Sektöründe TKY
12 ISO 9000 KYS
13 ISO 9000 KYS
14 Benchmarking
Textbook or Material
Resources Toplam Kalite Yönetimi, Prof. Dr. Adnan ÇELİK
Evaluation Method and Passing Criteria
In-Term Studies Quantity Percentage
Attendance - -
Laboratory - -
Practice - -
Field Study - -
Course Specific Internship (If Any) - -
Homework - -
Presentation - -
Projects - -
Seminar - -
Quiz - -
Listening - -
Midterms - -
Final Exam - -
Total 0 (%)
ECTS / Working Load Table
Quantity Duration Total Work Load
Course Week Number and Time 0 0 0
Out-of-Class Study Time (Pre-study, Library, Reinforcement) 0 0 0
Midterms 0 0 0
Quiz 0 0 0
Homework 0 0 0
Practice 0 0 0
Laboratory 0 0 0
Project 0 0 0
Workshop 0 0 0
Presentation/Seminar Preparation 0 0 0
Fieldwork 0 0 0
Final Exam 0 0 0
Other 0 0 0
Total Work Load: 0
Total Work Load / 30 0
Course ECTS Credits: 0